We have added PCOLS and interfacing applications information for resolution of common help desk reported issues.
PCOLS/US Bank Segment Value Job Aid - Guidance for resolving segment value bank submission failures.
PCOLS Process Overview for System Identification of Retirement, Separation and Transfer -
Two documents providing guidance on auto cancellation, auto removal and review on transfer.
RAPIDS Self-Service Email Update document - Guidance for updating the email address on a users CAC.
milConnect Job Aid and Work Adress input tips document - Information for adding a users work address in DEERS.
EMMA "Javalangnullpointer" error - this is a compatibility view issue with EMMA and Internet Explorer 11 (IE11). Fix document below.
*NEW* A job aid for the Certifying Officer Appointment Process in PCOLS is posted below. The Policy memo was signed on July 29, 2016 and is posted in the GSA SmartPay Training Forum link on the Main PCOLS Training page.
