United States
         Environmental Protection
         Agency
Office of Water
(4606)
EPA816-R-99-002
March 1999
&EPA  Preparing
         Your Drinking Water
         Consumer Confidence
         Report
         Guidance for water suppliers

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Notice

       This document provides guidance to water suppliers on EPA' s current interpretation of
the Consumer Confidence Report Rule. The guidance is designed to implement national policy
on these issues.  The document does not, however, substitute for EPA's regulations; nor is it a
regulation itself.  Thus, it cannot impose" legally-binding requirements on EPA, states, or water
suppliers, and may not apply to a particular situation based upon its circumstances. EPA and
state decisionmakers retain the discretion to adopt approaches on a case-by-case basis that differ
from this guidance where appropriate.  EPA may change this guidance in the future.
Contents

Introduction [[[ 1

I.   What is a consumer confidence report?  ......................................... 1

n.  Who must prepare a consumer confidence report?  ................................ 1

HI. When must a water system distribute its report?  .................................. 2

IV.  What content is required in the report? ......................................... 2
       Item 1 : Water system information                                               3
       Item 2:  Source(s) of water                                                      4
       Item 3:  Definitions                                                            4
       Item 4:  Detected contaminants                                                  5
             Reporting on Cryptosporidium and radon ............................... 7
             Reporting on additional monitoring ....... r ................ , ........... 8
       Item 5 : Compli ance with other drinking water regulations                           9
       Item 6: Educational information                                                 9
             Special requirements for Nitrate, Lead, Arsenic, and Trihalomethanes  ....... 10

V.  What should the report look like? ..... . ................... , , ................. 11

VI.  How must a water system distribute its report?  ................................. 12

Appendix A- Regulated contaminants  ............................................ 13
       Unregulated contaminants                                                      20
       ICR microbial contaminants                                                    20
       ICR disinfection by-products                                                    20

Appendix B-U.S. EPA's Minimum Detection Limits ................................. 21

Appendix C-Interpreting monitoring data ................ .......................... 23

Appendix D-Certification Form ................................................. 25


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Introduction
   This document is for water suppliers who
are preparing the new drinking water Consumer
Confidence Reports [40 CFR part 141 Subpart
O]. This guide explains all of the requirements
for report content, format, and distribution that
the U.S. EPA established in the Consumer
Confidence Report  Rule,  published  in the
FEDERAL REGISTER on August 19,1998.

   The rationale for consumer confidence
reports (CCRs) is that consumers have the right
to know what is in  their drinking water and
where that water com.es from. The reports will
help consumers to make informed choices that
affect the health of themselves and their fami-
lies. They also will encourage consumers to
consider the challenges of deli vering safe drink-
ing water. Educated consumers are more likely
to help protect their drinking water sources and
to understand the true costs of safe drinking
water.

   Water suppliers, states, and EPA are all
working  to educate  consumers  about  the
sources and quality of their drinking water, and
to increase their involvement in decisions about
it. EPA is revising its public notification re-
quirements to speed up notification of serious
health threats and simplify notification of other
violations.  Systems and states are including
citizens in decisions regarding use of the drink-
ing water state revolving fund and in planning
source water assessment programs. Consumers
who are familiar with the basic drinking water
information in CCRs will be able to participate
more effectively in these processes.
I.    What is a consumer confidence report?
   In 1996, Congress amended the Safe Drink-
ing Water Act. It added a provision requiring
that all community water systems deliver to
their customers a brief annual  water quality
report. CCRs summarize information that your
water system already collects to comply with
regulations.  You will not need to engage in
any new monitoring just for the  CCR.
   The CCR includes information on your
source water, the levels of any detected contami-
nants,  and compliance with drinking water
rules, plus some  educational material. Most
reports will fit on a few sheets of paper.  A
report that contains too much information or is
full of technical jargon can discourage consum-
ers from learning about their drinking water.
II.    Who must prepare a consumer confidence report?
    Every community water system that has at
least 15 service connections serving year round
residents must prepare and distribute a report.
These systems typically include cities, towns,
homeowners associations, and trailer parks.

    A water wholesaler that sells water to an-
other water system must provide the retailer
with monitoring data and other information that
will enable the  retailer to produce a CCR,
unless the two systems make a different con-
tractual agreement. Wholesalers are not respon-
sible for creating the report for the retailer, nor
are they responsible for providing data  on
contaminants that the retailer monitors (such as
lead or trihalomethanes).  Regardless of who
produces the report, the retail system is respon-
sible for ensuring that its customers receive a
report containing all required content.

    In some cases, a retailer will contract with
the wholesaler to produce the report. There are
several options in this relationship.  If  the
retailer had no new data to add, it could simply

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send out the wholesaler's CCR with a cover
letter explaining their relationship.  If the re-
tailer did need to add data, it might choose to
reprint the wholesaler's  CCR with a new ti-
tle/letterhead and extra data. Either of these is
acceptable.
        When must a water system distribute its report?
    You must deliver your first report to con-
sumers by October 19, 1999. The reports  are
based on calendar-year data, so your first report
will include data collected between January-
December  1998.   In 2000 and  the years
following, your system must deliver its report to
consumers by July 1.
   Wholesalers must deliver information to
their buyers by April 1999 (unless there is a
separate agreement), and annually thereafter. A
new community water system must deliver its
first report by July 1 of the year after its first
full calendar year in  operation, and annually
thereafter.
IV.   What content is required in the report?
   This guidance  describes  EPA's require-
ments for a CCR and suggests (using the words
"we encourage," "should," and "may") other
sections or explanations that will help your
customers understand the report.  Your state's
CCR rule may require more information, so be
sure to check with your state drinking water
program.
                      basic Consumer Confidence Report requirements
                   (please read on for details and recommended enhancements)
            water system information
            •   name/phone number of contact person
            •   information on public participation opportunities
            •   information for non-English speaking populations, if applicable
            sources of water
            •   type, name, and location of water sources
            •   availability of source water assessment
            •   information on significant sources of contamination, if available
            definitions:  MCL, MCLG, others as needed
            detected contaminants
            •   table summarizing data on detected regulated & unregulated contaminants
            •   known or likely source of each detected contaminant
            •   [for MCL violations] health effects language and explanation
            •   information on Cryptosporidium, radon, and other contaminants, if applicable
            compliance with other drinking water regulations
            •   explanation of violations, potential health effects, and steps taken to correct the
               violations
            •   explanation of variance/exemption, if applicable
            required educational information
            •   explanation of contaminants and their presence in drinking water
            •   warning for vulnerable populations about Cryptosporidium
            •   informational statements on arsenic, nitrate, and lead, if necessary

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   EPA encourages you to tailor the content of
your CCR to local conditions. If you think that
an added picture or graph would help your
customers to understand your report, add it. If
your customers would benefit from an explana-
tion of your need for new treatment facilities,
tell them. As long as any additional educational
information is consistent with, and not detract-
ing from, the  purpose  of the report, you may
add it.  For example, the CCR rule does not
require a title for your report.  However, you
should give your report a title to catch the cus-
tomer's attention. You may call the report, a
"consumer confidence report," a "water quality
report," or choose another title.

   Customers are  most interested in  a clear
statement of whether or not their drinking water
meets all EPA and state standards. Although it
is not required by 1jhe regulations, you will help
your customers  if you tell them whether their
water met all drinking water  standards.  Be
cautious in using the word "safe" since water
that meets standards and is safe for most people
might not be  safe for infants, chemotherapy
patients, or people with HIV/AIDS.

EXAMPLE-Last year, as in years past, your tap
water met all EPA and state drinking -water health
standards.  Local Water vigilantly safeguards its
water supplies and once again -we are proud to
report that our system has never violated a maxi-
mum contaminant level or of any  other water
quality standard,  [or,  if you had  a violation,
begin with: Last year, -we conducted more than	
tests for over 80 contaminants.  We only detected	
of those contaminants, and found only	at a level
higher than EPA allows. As we told you at the time,
our water temporarily exceeded drinking water
standards.  For more information, see the para-
graph marked  Violation on the back.}  This bro-
chure is a snapshot of last year's water quality.
Included are details about where your water comes
from, what it contains, and how it compares  to EPA
and state standards.  We are committed to provid-
ing you with information because informed custom-
ers are our best allies.
Item 1: Water system information
    Identify  the  name of your system, and
provide the following information about it:

•   The name and telephone number of a person
    at the water system who can answer ques-
    tions about the report.

•   A list of known opportunities for public
    participation in decisions that affect drink-
    ing water quality (e.g., time and place of
    regularly-scheduled  water board  or  city/
    county council meetings).  If you do: not
    have  regularly-scheduled meetings,  tell
    customers  how to  get information when
    meetings are announced.

    Systems that have a large proportion of non-
English speaking residents must include infor-
mation in the appropriate language expressing
the importance of the report or offering addi-
tional information in that language. The state
 will make the final  determination  of which
 systems need to include this information.

 EXAMPLE— This report contains important infor-
 mation about your drinking water.  Translate it, or
 speak with someone who understands it.
 —Spanish— Este informe  contiene  informaci6n  muy
 importante sobre su agua beber.  Tradiizcalo 6 hable con
 alguien que lo entienda bien.
 -Korean-
 -Chinese-
 -French-Ce  rapport  contient  des  informations
 importantes sur votre eau potable. Traduisez-le ou parlez
 en avec quelqu'un qui le comprend bien.

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Item 2:  Sourcefs)  of water
    Describe your water (ground water, surface
water, or a blend),  and the commonly-used
name(s) (if such a name exists) and locations of
your water source(s).  We encourage you to
provide a simple map of your system's sources.

    Explaining your  various interconnections
and back-up sources may be difficult, but it is
important that consumers understand that the
source of their water may vary during the year.
Remember to include in your table of detected
contaminants monitoring data for these "extra"
sources if you use water from them. If your
situation is complex, you may need to work
with someone from your state drinking water
program to decide what information belongs in
your report.

    If a  source water assessment has  been
completed, tell customers where to get a copy.
If you have received your source water assess-
ment, include in the report a brief summary of
your source water's susceptibility to contamina-
tion based on the findings of the source water
assessment.   The  state should develop this
summary as part of the source water assessment
process and provide it to you, or you may write
it yourself.

    If you do not have information from the
source water assessment, we encourage you to
include any other information about potential
sources of contamination that is readily avail-
able to you; for example, information contained
in a sanitary survey. This is your opportunity to
educate your customers about the impacts that
they and others have on the quality of their
source water.  You may want to provide pollu-
tion prevention tips  or information on local
watershed cleanup activities.
Item 3: Definitions
   Every CCR must include definitions of key
terms that consumers will need to understand
the contaminant data. You must use the defini-
tions listed below.

•  Maximum Contaminant Level (MCL): The
   highest level of a contaminant that is allowed in
   drinking water. MCLs are set as close to the
   MCLGs as feasible using the best available
   treatment technology.

»  Maximum  Contaminant  Level   Goal
   (MCLG): The level of a contaminant in drink-
   ing water below which there is  no known or
   expected risk to health.  MCLGs allow for a
   margin of safety.

   Include the following definitions only if
your report contains information on a detected
contaminant that is regulated by an action level
(e.g., lead) or a treatment technique (e.g., tur-
bidity):

•   Treatment Technique:  A required process
    intended to reduce the level of a contaminant in
    drinking water.

•   Action Level: The concentration of a contami-
    nant which, if exceeded, triggers treatment or
    other requirements which a water system must
    follow.

    Include the following definition only if your
water system  operated under a  variance or
exemption during the calendar year that the
report describes:

•   Variances and Exemptions:  State or EPA
    permission not to meet an MCL or a treatment
    technique under certain conditions.

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Item 4:  Detected contaminants
   An essential part of the report is the table
that shows the highest level of each detected
contaminant (this is usually the value you report
to the state to determine compliance) and the
range of levels of that contaminant you found
during  the year, if compliance is based on an
average of several samples.

   A detected contaminant is any contaminant
detected at or above its  minimum detection
limit (MDL).  (See Appendix B) If you are
unsure of the MDL for a contaminant, and your
lab reports a  value greater than zero, include
that in  the report. Your state may have lower
MDLs  that take precedence over EPA's. Do
not include in the table contaminants that are
not detected or are detected below the MDL.  If
you sometimes distribute water from emergency
or back-up sources, you generally need to
include monitoring results from these sources in
the ranges of detections that you report in the
table,  unless  the source's  contribution  is
insignificant (e.g., one day per year).

   The main table of detected contaminants
must contain only data about regulated contami-
nants (contaminants subject to a MCL, treat-
ment technique (TT), or action level (AL)), and
unregulated contaminants for which EPA or the
state requires monitoring under 40 CFR141.40
or the Information Collection Rule (ICR). See
below  for special instructions about Crypto-
sporidium and radon. You may make several
tables to separate regulated contaminants from
those that do not have MCLs, such as ICR
contaminants. You may want to organize your
table(s) by contaminant type (e.g., microbial,
inorganic)  or sampling  site (e.g.,  treatment
plant, distribution system).  Report any addi-
tional monitoring data in another section of the
CCR, separated from the regulated contaminant
data. If you want to list all the contaminants
which  you monitored but did not detect, you
must do so outside of the table of detected
contaminants. If you choose  to report on sec-
ondary MCLs,  or if your state requires this
reporting, do so outside of the main table.

    To ensure that consumers can easily com-
pare detected contaminant levels to their MCLs,
your table must display the MCL  for each
contaminant in units that express it as a number
greater than 1.0. Report the MCLG and level of
the detected contaminant in the same units as
the MCL.  For example, atrazine is usually
reported in mg/1. It is easier for customers to
see that your water contains atrazine at a level
10 times lower than  the MCL if you report the
MCL as 3 ppb and the detected level as 0.3 ppb
than if you were to  report the MCL as 0.003
mg/1 and the detected level as 0.0003 mg/1. In
this case, you convert by multiplying the  de-
tected level and MCL by 1000.  Appendix A
shows the conversion factor for each contami-
nant.   When you round results to determine
compliance, round   before  multiplying  the
results by the factor  listed in Appendix A.

    The CCR includes data from  monitoring
completed during the past calendar year. How-
ever, if you have monitoring waivers, or for
another reason monitor less than once per year,
use your most recent data. For example, if you
monitor once every three years for lindane and
detect lindane in a sample, report the same
detection level each of the three years until you
take a new sample. If the report contains detec-
tion data that  is not from the calendar year
indicated, the  table must show  the  date of
monitoring and the report must contain a brief
statement explaining that the data presented is
from the most recent monitoring done in com-
pliance with regulations.

EXAMPLE-The state allows us to monitor for some
contaminants less than once per year because the
concentrations of these contaminants do not change
frequently. Some of our data,  though representa-
tive, are more than one year old.

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    You do not need to report monitoring re-
sults that are more than five years old. Report
the  results of Information  Collection Rule
monitoring only for five years from the date of
the last sample or until the detected contami-
nant becomes regulated and subject to regular
monitoring, whichever comes first.

    The table must contain, for each detected
contaminant:

(1) the MCL,  expressed as a number greater
    than 1.0 (see Appendix A).  If the contami-
    nant is regulated by a TT, put the letters
    "TT" in place of the MCL.  If the contami-
    nant is regulated  by  an AL, specify the
    applicable Action Level.

(2) the MCLG, expressed in the same units as
    the MCL (see Appendix A).

(3) the level of that contaminant expressed in
    the same units as the MCL and MCLG:

    *• if compliance is determined annually or less
    frequently   (many  inorganic and  chemical
    contaminants), include the highest detected
    level  at any sampling point and the range of
    detected levels, if applicable.

    »•  if compliance is determined  by a running
    annual average of all the samples taken from a
    sampling point (for example, chemical contami-
    nants), include the highest average (as reported
    to the state for compliance purposes) and the
    range of detections. (See Appendix C)

    »•  if compliance is determined  by a running
    annual average of all samples at all sampling
    points (for  example, TTHMs), include the
    highest average and the  range of detected
    levels. (See Appendix C)

    >  for turbidity (when reported pursuant to 40
    CFR 141.13-turbidity  as a MCL for systems
    that must install filtration but haven't), include
    the highest monthly average.
 > for turbidity (when reported pursuant to 40
 CFR 141.71-turbidity as aTT for systems that
 have met criteria for avoiding filtration), in-
 clude the highest single measurement found in
 any month. You should explain the reasons for
 measuring turbidity.

 EXAMPLE—Turbidity is  a measure  of the
 cloudiness of the water. We monitor it because
 it is a good indicator of water quality. High
 turbidity  can  hinder  the effectiveness of
 disinfectants.

 > for turbidity (when reported pursuant to 40
 CFR 141.73 -turbidity as a TT for systems that
 filter and use turbidity as an indicator of filtra-
 tion performance), include the highest single
 measurement and the lowest monthly percent-
 age of  samples meeting  the turbidity limits
 specified in 141.73 for the relevant filtration
 technology.  (See Appendix  C)  Beginning
 with your 2003 report,  report turbidity based
 on the revised requirements in 141.173. You
 should  explain the  reasons  for  measuring
 turbidity.

 EXAMPLE-Turbidity is  a measure  of the
 cloudiness of the water.  We monitor it because
 it is a good indicator of the effectiveness of our
filtration system.

 *  for lead and/or  copper, include the  90th
 percentile value from the most recent sampling
 (if it is a number greater than zero) and the
 number of sites that exceeded the action level.
 Do not report related parametric  data.

 >  for total coliforms  (systems that  collect
 fewer than 40 samples per month), include the
 highest number of positive samples collected
 in any one month.

 >• for total coliforms (systems that collect 40
 or more samples per month), include the high-
 est percentage of positive samples collected in
 any one month.

»• for fecal coliforms and E. coli, include the
number of positive samples taken that year.

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   > If you detect beta particles in your water at or
   below 50 pCi/1, you should report the detected
   level in pCi/1. So that consumers may have a
   standard against which to compare that detected
   level, include "50*" in the MCL column (rather
   than the actual MCL of 4 mrem/year) and
   include a footnote to the table that says "*EPA
   considers 50 pCi/1 to be the level of concern for
   beta particles."  If  you  detect  beta particles
   above 50 pCi/1, you must determine the actual
   radioactive constituents present in the water to
   calculate the dose exposure level in mrem/ year,
   and must report both the detected level and
   MCL as mrem/year.

(4) the likely source of that contaminant, to the
   best of your knowledge. If you have reli-
   able information, the report should identify
   a specific point source, such as "Al's chick-
   en houses" or the "Super-shiny Paper Mill".
   If you lack reliable information on the
   specific source of a contaminant, include
   one or more of the typical sources listed in
   Appendix B that is most applicable to your
   situation.

(5) for any contaminant detected in violation of
   a MCL or a TT, or exceeding an AL, clearly
   highlight in  the  table  the  violation or
   exceedence.  This  indication could,  for
   example, take the form of a different color
   type, a larger or bolder font, or a large star.
   Near, but not in, the table, include an expla-
   nation of the  length of the  violation/
   exceedence, the potential adverse health
   effects (from Appendix A), and actions you
   took to address the violation/exceedence.

(6) If you've detected unregulated contaminants
   for which  state or federal  rules require
   monitoring (for example, the ICR or  40
   CFR  141.40),  except  Cryptosporidium,
   include the average of all of the  year's
   monitoring results and the range of detec-
   tions.  See Appendix A for a list of these
   contaminants.

   We encourage you to include more informa-
   tion on the potential health effects of these
   contaminants if the results may indicate a
   health concern. We consider any detection
   above a proposed MCL or health advisory
   level to indicate concern. You can call the
   Safe  Drinking Water Hotline (800-426-
   4791) for  this information or find it  on
   EPA's web site at www.epa.gov/safewater/
   hfacts.html. For these contaminants, EPA
   recommends that the report contain  an
   explanation of the significance of the  re-
   sults, noting the existence of the  health
   advisory or proposed MCL.

      You may wish to explain the reasons for
   unregulated contaminant monitoring with a
   statement like the following.

   EXAMPLE-Unregulated  contaminant moni-
   toring helps EPA to determine where  certain
   contaminants occur and -whether it needs to
   regulate those contaminants.

Multiple distribution systems
   If your system supplies water through two
or more distribution systems that use different
raw water sources and are not physically inter-
connected, you may want to include in the table
a separate column of detection data for each
service area. Describe the area that each distri-
bution system serves.
Reporting on Cryptosporidium and radon
    If  you  monitored for  Cryptosporidium
and/or radon and did not detect them, you do not
need to discuss the monitoring or the results in
your report.
    If your system has performed monitoring
 that indicates the presence of radon in its fin-
 ished water, include in the report:

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 •  the results of monitoring  (the analytical
    values reported by the lab).

 •  an explanation of the significance  of the
    results.  Tell customers if they need to be
    concerned by the information that the CCR
    provides.

 EXAMPLE—Radon is a radioactive gas that you
 can't see, taste, or smell. It is found throughout
 the U.S. Radon can move up through the ground
 and into a home through cracks and holes in the
foundation.  Radon can build up to high levels in
 all types  of homes.  Radon can also get into in-
 door air when released from tap water from show-
 ering, washing dishes, and other household activi-
 ties. Compared to radon entering the home
 through soil, radon entering the home through
 tap water will in most cases be a small source of
 radon in indoor air.  Radon is a known human
 carcinogen.  Breathing air containing radon can
 lead to lung  cancer.  Drinking water containing
 radon may also cause increased risk of stomach
 cancer. If you are concerned about radon in your
 home,  test the air in your home. Testing is inex-
pensive and  easy. Fix your home if the level of
 radon in your air is 4 picocuries per liter of air
 (pCi/L) or higher. There are simple ways to fix a
 radon problem that aren 't too costly. For addi-
tional information, call your state radon program
or call EPA's Radon Hotline (800-SOS-RADON).

If your system has performed monitoring that
indicates the presence of Cryptosporidium either
in its source water or its finished water, include
the following information in your report:
Reporting on additional monitoring
 •   a summary of the results of the monitoring.
     You may choose whether or not to report
     the  actual analytical results as a part of this
     summary.

 •   an explanation of the significance of the
     results. Tell customers if they need to be
     concerned by the information that the CCR
     provides.

 EXWPLE-Cryptosporidium is a microbial path-
 ogen found in surface water throughout the U.S.
 Although filtration removes Cryptosporidium, the
 most commonly-used filtration methods cannot
 guarantee 100 percent removal. Our monitoring
 indicates the presence of these organisms in our
 source water and/or finished water. Current test
 methods do not allow us to determine if the or-
 ganisms  are dead or if they are capable of caus-
 ing disease. Ingestion of Cryptosporidium may
 cause cryptosporidiosis, an abdominal infection.
 Symptoms of infection include nausea, diarrhea,
 and abdominal cramps. Most healthy individuals
 can overcome the disease within a few weeks.
 However, immuno-compromised people are at
 greater risk of developing life-threatening ill-
 ness. We encourage immuno-compromised indi-
 viduals to consult their doctor regarding appro-
 priate precautions to take to avoid infection.
 Cryptosporidium must be ingested to cause dis-
 ease, and it may be spread through means other
 than drinking water.
    If your system has  performed  voluntary
monitoring that indicates the presence of non-
regulated contaminants in the finished  water,
we strongly encourage you to report any results
that may indicate a health  concern.  Public
knowledge of potential problems  is in the
interest of you and your customers.  We con-
sider any detection above a proposed MCL or
health advisory level to indicate concern. Call
the Safe Drinking Water Hotline or visit EPA's
web site for this information.  For these con-
taminants,  EPA recommends  that the report
contain:
•  the results of monitoring

•  an explanation of the significance of the
   results, noting the existence of the health
   advisory or proposed MCL.

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Item 5:  Compliance with other drinking water regulations
   If your water system violated one of the
following rules during the year covered by the
report, your CCR must describe the violations).
Just as you must explain the potential health
effects of any MCL violation, you must provide
a clear and readily understandable explanation
of any other violation, potential adverse health
effects (if any), and the steps the system has
taken to correct the violation.

•  Treatment techniques
   (1)   Filtration and  disinfection  (Surface
         Water Treatment Rule requirements).
         If the violation was a failure to install
         adequate filtration  or disinfection
         equipment or processes, or there was
         a failure of that equipment or process,
         include the following language:

         Inadequately treated water may contain
         disease-causing organisms.  These or-
         ganisms  include bacteria,  viruses, and
         parasites, which can cause symptoms
         such as nausea, cramps, diarrhea, and
         associated headaches.

   (2)   Lead and copper control requirements.
         If the violation was a failure to meet
         corrosion control treatment, source
         water treatment, or lead service line
         requirements, include the health ef-
         fects language for lead or copper list-
         ed in Appendix A.
   (3)  Acrylamide and Epichlorohydrin~If
        you violate either treatment technique,
        you must include the relevant health
        effects language from Appendix A.

•  Monitoring  and reporting of compliance
   data. If your system failed to take the sam-
   ple on time, the report should say "health
   effects unknown". If your system took the
   samples accurately and on-time, but mailed
   the results late, you don't need to discuss
   health effects.

•  Record keeping requirements

•  Special monitoring requirements

•  Violation of a variance, an exemption, or an
   administrative or judicial order


Variances and Exemptions

   If your system operated under a variance or
exemption at any time during the year covered
by the report,  include an explanation of the
variance or exemption,  the date that it was
issued, why it was granted, when it is up for
renewal, and a status report on what the system
is doing to remedy the problem. Also, tell your
customers how they  may  participate in the
review of the variance or exemption.
Item 6: Educational information
   Your CCR must prominently display the
following statements:

(1) Drinking water, including bottled water, may
   reasonably be expected to contain at least small
   amounts of some contaminants. The presence of
   contaminants does not necessarily indicate that
   water poses a health risk.  More information
   about contaminants and potential health effects
   can  be  obtained by calling  the EPA's Safe
   Drinking Water Hotline (1-800-426-4791).
(2) Some people may be more vulnerable to con-
   taminants in drinking water than the general
   population.   Immuno-compromised persons
   such as persons with cancer undergoing che-
   motherapy, persons who have undergone organ
   transplants, people  with HIV/AIDS or other
   immune system disorders, some elderly, and
   infants can be particularly at risk from infec-
   tions. These people should seek advice about
   drinking water from their health care provid-
   ers.   EPA/CDC  guidelines  on appropriate

-------
    means to lessen the risk of infection by Crypto-
    sporidium and other microbial contaminants
    are available from the Safe Drinking Water
    Hotline(l-800-426-4791).
    Your report must contain basic information
about  drinking water contaminants.   Use the
following language, or you may write your own
comparable language that better fits your spe-
cific local situation:

    TJie sources of drinking water (both tap water
and bottled water) include rivers, lakes, streams,
ponds,  reservoirs, springs, and wells.  As water
travels over the surface of the land or through the
ground, it dissolves naturally-occurring minerals
and, in some cases, radioactive material, and can
pick up substances resulting from the presence of
animals or from human activity.
    Contaminants that  may be present in source
water include:
•  Microbial contaminants,  such as viruses and
bacteria, which may come from sewage treatment
plants, septic systems, agricultural livestock opera-
tions, and wildlife.
• Inorganic contaminants, such as salts and metals,
which can be naturally-occurring or result from
urban stormwater runoff,  industrial or domestic
wastewater discharges, oil and gas production,
mining, or farming.
• Pesticides and herbicides, which may come from
a variety of sources such as agriculture, urban
stormwater runoff, and residential uses.
•   Organic  chemical  contaminants,  including
synthetic and volatile organic chemicals, which are
byproducts of industrial processes and petroleum
production, and can also come from gas stations,
urban stormwater runoff, and septic systems.
•   Radioactive  contaminants,  which  can  be
naturally-occurring or be the result of oil and gas
production and mining activities.

    In order to ensure that tap water is safe to
drink, EPA prescribes regulations which limit the
amount of certain contaminants in water provided
by public water systems. Food and Drug Adminis-
tration regulations establish limits for contaminants
in bottled water which must provide the same
protection for public health.
Special requirements for Nitrate, Lead. Arsenic, and Trihalomethanes
If your water contains:
•   Nitrate above 5 ppm (50 % of the MCL),
    but below 10 ppm (the MCL);
•   Arsenic above 25 ppb (50 % of the MCL),
    but below 50 ppb (the MCL); and/or
•   Lead above 15 ppb (the Action Level) in
    more than 5%, but fewer than 10%, of sites
    sampled [if your system samples fewer than
    20 sites and has even one sample above the
    AL,  you'll  need to include the standard
    explanation for an AL exceedence ],
you must include in your report the  relevant
special  educational  statement  listed below
about that contaminant.

Nitrate: Nitrate in drinking water at levels above
JO ppm is a health risk for infants of less than six
months of age.  High nitrate levels in drinking
water can cause blue baby syndrome. Nitrate levels
may rise quickly for short periods of time because
of rainfall or agricultural activity.   If you are
caring for an infant, you should ask for advice from
your health care provider.
Arsenic:   EPA is reviewing the drinking water
standard for arsenic because of special concerns
that it may not be stringent enough. Arsenic is a
naturally-occurring mineral known to cause cancer
in humans at high concentrations.

Lead: Infants and young children are typically
more vulnerable to lead in drinking water than the
general population. It is possible that lead levels at
your home may be higher than at other homes in the
community as a result of materials used  in your
home's plumbing.  If you are concerned about
elevated lead levels in your home's water, you may
wish to have your water tested and flush your tap
for 30 seconds to 2 minutes before using tap water.
Additional information is available from the Safe
Drinking Water Hotline (800-426-4791).

    If you believe that the language above is not
relevant to your  situation, you may adjust the
language in consultation with your state.
                                             10

-------
Trihalomethanes
   If your system has a running annual average
for trihalomethanes  above 80 ppb (the new
MCL set by the Stage 1 Disinfectant/ Disinfec-
tion Byproducts Rule that is not in effect till

Other educational information
                  2001) but below the current MCL of 100 ppb,
                  you must include the health effects statement
                  for TTHMs contained in Appendix A.  You
                  should explain to your customers how you plan
                  to reduce this level.
   You are not limited to providing only the
required information in your report. You may
use the report to explain (or include a diagram
of) your treatment processes,  source  water
protection efforts, or the costs of your making
water safe to drink.  You may include a state-
ment from the mayor or general manager. Or
you could educate your customers about water
                  conservation, taste and odor issues, affiliations
                  with programs such as the Partnership for Safe
                  Water, and so forth.  You may want to provide
                  the address for EPA's drinking water web site
                  (www.epa.gov/ safewater/X The only limitation
                  on this information is that it must not interfere
                  with the educational purpose of the report.
V.    What should the report look like?
    You don't need a  fancy computer or a
graphic designer to produce a CCR that is easy
to read and inviting to  your customers. The
best way to design your report is to spend some
time looking at other reports. See what catches
your eye, and copy it. A few things to consider:
*  Write short sentences.
    graphs short, too.
Keep your para-
*  Don't make your text size too small. You
    might want to squeeze a few extra sentences
    in your report, but if you add too much,
    people might ignore the entire report.

*  Give a draft of your CCR to relatives or
    friends who aren't drinking water experts
and ask them if it makes sense. Ask cus-
tomers for their comments when you pub-
lish the report.

Don't distract from your main message with
graphics and/or pictures that don't comple-
ment your message.

Be as simple and straight forward as possi-
ble. Avoid acronyms, initials, and jargon.

Consider printing the report  on recycled
paper and taking other steps to make the
report "environmentally friendly".  If you
hope to get your customers  involved  in
protecting source water, set a good example
for them.
                                          11

-------
VI.    How must a water system distribute its report?
   You must mail or deliver a copy of your
consumer confidence  report to each of your
customers, and make a good faith effort to get
reports to non-bill-paying consumers. Deliver
your first report by October 19,1999, and your
reports in years after that by July 1. You may
include the reports with water bills, if feasible,
or you may send the reports as separate mailers.
Keep your report on file for five years,  and
make it available to the public upon request.

   Send a copy to the director  of the state
drinking water program when you mail it to
customers. Within three months of the report's
due date, submit to the state a certification (see
Appendix D) that you distributed the report, and
that its information is correct and consistent
with the compliance monitoring data previously
submitted to the State.  Send a copy to any other
state agency that the state drinking water pro-
gram director identifies.  We also encourage
you to send copies to state and  local health
departments, as well  as local TV and radio
stations and newspapers. Systems that serve
100,000 or more people must post their reports
on the Internet.

   It is in your system's interest to spread the
word about the quality of its water. Since many
consumers of your water may not receive bills
(people such as apartment renters), you must
make serious and "good faith" efforts to reach
non-bill paying consumers.   A "good faith"
effort means selecting the  most appropriate
method(s) to reach those consumers from a
menu of  options that your primacy agency
recommends. Those options include but are not
limited to:
•  posting the report on the Internet
•  mailing the report to all postal patrons
*  advertising the availability of the report in
   newspapers, TV, and radio
•  publishing the report in a local newspaper
•  posting the report in public places such as
   cafeterias  of public  buildings,  libraries,
   churches, and schools
•  delivering multiple reports for distribution
   by single-biller customers such as apartment
   buildings or large private employers
•  delivering the report to community organi-
   zations

   Your Governor (or Tribal leader or EPA
Regional Administrator in  some cases)  can
waive the mailing requirement for water sys-
tems that serve fewer that 10,000 people. You
may choose to mail the report even if the Gov-
ernor has issued a waiver.  If you decide to use
the waiver, take the following steps:
•  Publish the report in  one or more local
   newspapers
•  Inform customers, either by notification in
   newspapers or by other means approved by
   the State, that reports will not be  mailed
•  Make the reports available upon request

   If your system serves 500 or fewer people
and the Governor waives the mailing require-
ment for small systems, you do not have to
publish the report in the newspaper, though you
may want to do so.  At least once a  year,  you
must notify customers through a mailed, deliv-
ered, or posted notice that the report is available
from your water system upon request.

   Systems that serve 100,000 or more people
must post their reports on the Internet. EPA
encourages other systems to post their reports as
well. Many local governments have sites where
you could post  your report, even if your system
itself does not have a site. EPA will make links
from its website (www.epa. gov/safewater/) to
all the reports of which it is aware.
                                          12

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-------
                APPENDIX C-INTERPRETING MONITORING DATA
•$•  1 sampling site/1 sampling date:

      March 1998-.003
                                             rangej
•$•  multiple sampling sites/1 sampling date:
Barium
welll
well 2
Feb 1998
0.60
0.46

                                 well 3
n/d
    1 sampling site/multiple sampling dates:
Atrazine
welll
1st quarter
1998
0.8
2nd quarter
1998
3.8
3rd quarter
1998
2.1
4th quarter
1998
0.9

•$•  multiple sampling sites/multiple sampling dates:
total trihalomethanes
site #1
site #2
site #3
site #4
quarterly average
rolling annual average
2nd quarter
1997
-
-
-
-
55
-
3rf quarter
1997
-
-
-
-
125
-
4th quarter
1997
-
-
-
--
65
-
1st quarter
1998
45
49
45
50
45
73
2nd quarter
1998
60
55
60
65
60
11
3ri quarter
1998
125
115
105
MS
120
73
4th quarter
1998
70
60
70
80
70
74
Notes: — The last 3 quarters of the 1997 are shown because you need them to compute the rolling annual
      average. The range would include only detection data from 1998, unless one of the values from the
      previous year was so extraordinary that consumers would need it to understand the reported annual
      average.
      — If your rolling annual average exceeds 80 (the revised MCL effective in 2001), your report must
      include the health effects language for TTHMs, even though your system was not technically in
      violation yet.
                                        23

-------
   Lead:
"^""" '-\
July 1998
site 1
n/d
site 2
n/d
site 3
8
site 4
12
site 5
19
site 6
3
site?
n/d
siteS
n/d
site 9
4
site 10
22
Notes: —
                                          y°!l "' i'.I37S$?F- "'' "  fr-'"««$f^f'-«~<0.5 NTU
MCLG
-
level
found
INTO
96%
range
-
-
sample
date
-
violation
no
typical source
soil runoff
                                              24

-------
                APPENDIX D-CERTIFICATION FORM (suggested format)

CWS name:	

PWSLD.no: 	___^_

The community water system named above hereby confirms that its consumer confidence report has
been distributed to customers (and appropriate notices of availability have been given). Further, the
system certifies that the information contained in the report is correct and consistent with the
compliance monitoring data previously submitted to the primacy agency.
Certified by: Name
             Title
             Phone #	Date
*** You are not required by EPA rules to report the following information, but you may want to
provide it to your state.  Check all items that apply.
      _CCR was distributed by mail or other direct delivery. Specify other direct deli very methods:
	"Good faith" efforts were used to reach non-bill paying consumers. Those efforts included
the following methods as recommended by the primacy agency:

       	posting the CCR on the Internet at www.	
             .mailing the CCR to postal patrons within the service area, (attach zip codes used)
             .advertising availability of the CCR in news media (attach copy of announcement)
            .publication of CCR in local newspaper (attach copy)
            _posting the CCR in public places (attach a list of locations)
            .delivery of multiple copies to single bill addresses serving several persons such as:
             apartments, businesses, and large private employers

            .delivery to community organizations (attach a list)
      .(for systems serving at least 100,000 persons) Posted CCR on a publicly-accessible Internet
site at the address: www.
      .Delivered CCR to other agencies as required by the primacy agency (attach a list)
                                          25

-------
        APPENDIX E-EXAMPLES OF CONSUMER CONFIDENCE REPORTS
      EPA is providing the following consumer confidence reports as examples of
report format. In providing these reports, EPA is not endorsing the views nor
judging the accuracy of the information contained in the reports.  These examples
do not necessarily meet all current federal and state CCR requirements.  Be sure
to check with your state drinking water program since your state may have
different requirements from those under which these reports were created.
      The first report is a hypothetical example created by EPA.

      The second report is provided courtesy of SERCO Labs, St Paul, MN.

      The third report is provided courtesy of Des Moines Water Works, Des
      Moines, IA.
                                   26

-------
              Sampletown  Water Quality  Report -  1999
   Last year, we conducted more than 500
tests for over 80 drinking water contaminants.  We only
detected 7 contaminants, and found only atrazine at a
level higher than the state allows. As we told you in a
letter at the time, our water was temporarily unsafe. For
more information, see the paragraph on the back mark-
ed Violation. This brochure is a snapshot of the
quality of the water that we provided last year.  Included
are details  about where your water comes from, what it
contains, and how it compares  to Environmental
Protection Agency (EPA) and state standards. We are
committed to providing you with information because
informed customers are our best allies. For more
information about your water, call 867-5309 and ask for
Joe Sampson.

   Some people may be more vulnerable to
contaminants in drinking water than the general
population.  Immuno-compromised persons such as
persons with cancer undergoing chemotherapy, persons
who have  undergone organ transplants, people with
HIV/AIDS or other immune system disorders, some
elderly, and infants can be particularly at risk from
infections. These people should seek advice about
drinking water from their health care providers.
EPA/CDC guidelines on appropriate means to lessen
the risk of infection by Cryptosporidium and other
microbial contaminants are available from the Safe
Drinking Water Hotline (800-426-4791).

   Your water comes from three municipal
wells sunk about 500 feet into an underground source
of water called the Low Plain Aquifer.  These wells are
located west of town behind the municipal garage. The
town owns the land around these wells and restricts any
activity that could contaminate them.  After the water
comes out of the wells, we treat it to remove several
contaminants and we also add  disinfectant to protect
you against microbial contaminants. The state is
performing an assessment of our source water that it
complete by January 2001. We will report the results to
you and tell you how to get a copy of the report when it
is available.

    Our Water Board meets on the first Tuesday of
each month at 7:30 pm in the Town Hall. Please feel
free to participate in these meetings.
   Drinking water, including bottled water,
may reasonably be expected to contain at least small
amounts of some contaminants. The presence of
contaminants does not necessarily indicate that water
poses a health risk. More information about
contaminants and potential health effects can be
obtained by calling the EPA's Safe Drinking Water
Hotline (800-426-4791).

   The sources of drinking water (both tap water
and bottled water) include rivers, lakes, streams, ponds,
reservoirs, springs, and wells. As water travels over the
surface of the land or through the ground, it dissolves
naturally-occurring minerals and, in some cases, radio-
active material, and can pick up substances resulting
from the presence of animals or from human activity.

   Contaminants that may be present in source
water before we treat it include:
^Microbialcontaminants, such as viruses and bacteria,
which may come from sewage treatment plants, septic
systems, agricultural livestock operations and wildlife.

^Inorganic contaminants, such as salts and metals,
which can be naturally-occurring or result from urban
stormwater runoff, industrial or domestic wastewater
discharges, oil and gas production, mining or farming.

^Pesticides and herbicides, which may come from a
variety of sources such as agriculture and residential
uses.

~kRadtoactive contaminants, which are naturally
occurring.

•fcOrganic chemical contaminants, including synthetic
and volatile organic chemicals, which are by-products of
industrial processes and petroleum production, and can
also come from gas stations, urban stormwater runoff,
and septic systems.

   In order to ensure that tap water is safe to
drink, EPA prescribes regulations which limit the amou-
nt of certain contaminants in water provided by public
water systems.  We treat our water according to EPA's
regulations.  Food and Drug Administration regulations
establish limits for contaminants in bottled water which
must provide the same protection for public health.

-------
                        WATER     QUALITY    DATA
        The table below lists all the drinking water contaminants that we detected during the 1998 calendar year.
 The presence of these contaminants in the water does not necessarily indicate that the water poses a health risk
 Unless otherwise noted, the data presented in this table is from testing done January 1-December 31,1998.  The
 state requires us to monitor for certain contaminants less than once per year because the concentrations of these
 contaminants are not expected to vary significantly from year to year. Some of the data, though representative of
 the water quality, is more than one year old.

 Terms & abbreviations used below:
 • Maximum Contaminant Level Goal (MCLG):  the level of a contaminant in drinking water below which there
 is no known or expected risk to health. MCLGs allow for a margin of safety.
 * Maximum Contaminant Level (MCL):  the highest level of a contaminant that is allowed in drinking water.
 MCLs are set as close to the MCLGs as feasible using the best available treatment technology.
 • Action Level (AL):  the concentration of a contaminant which, when exceeded, triggers treatment or other
 requirements which a water system must  follow.
 * n/a: not applicable  • nd: not detectable at testing limit • ppb: parts per billion or micrograms per liter  • ppm:
 parts per million or milligrams per liter •  pCi/1: picocuries per liter (a measure of radiation)

                   j,I*
           ^^nantij1* MCL . '''ictl^ s™&jl»™i "Jffln&S^:/Samp: ~$$$^
           •: *	HiiiJniFir'iH •«••«¥   JL !,„ uny",. 'r , JffllHK!ir.,...i!itJI,, '   -Winter   ' =  HOTOOTIAne  .  !!«**»  . --.  ' M  • • -' ' ''. '-'
                                                         18-
 Fluorido (ppm)
 Nitrala as nitrogen (ppm)
i§fe3?.n*^^^ffl|ffl^^'
 Atrazirm (ppb)
 Total TrihaJomethanes
 (TTHMs) (ppb)
                           2'
                           10
                        ants
                           '
  3

100
 Beta/photon emitters (pCl/L)   50 **
 Sift;  ffiffit i-'-ift at  AL f:
                           15
 4
 10


 3

n/a
 0.98
 6
 if ,„.' " '•"

3.275

 73


 10
                                                   nd-9
                                                 ""ii, '"'''" ••'ir"Ti::ri
                                                 -mi. .J -m .'J.n" ,3-.h

                                                  .1-10

                                                  40-135
                                   •*^^^M+^.--A
                                                   water additive which promotes strong teeth
                                                   runoff from fertilizer use
                                                                     *YES*
runoff from herbicide used on row crops

by-product of drinking water chlorination
                             '"jf-y'C3?''"'^ '**.   It  w      ht        *r«T^™^~*
                             ;MCL|S"    ^fI°Wn   # of sites found afovi the AL
                             i;«' iii:^'11;!!' "ji*    Walci
                                                                           •L tf ^ rtri&U&jt i, 4    "^1^*
                                                                            erosion of natural deposits
                                                                                r*&*  wn
Lead (ppb)

Unragulated Contaminants
if i1 'if"* "• Kip, Jims-Jin "i«" ' " ' «j»"»  *nimi,

CWoromothana (ppb)
                         not regulated
                                         0.205
                                        0.07
                                                  1 site above AL out of 20 sites
                                                          sampled
                                                           May 1995
                                                       ~ k           i      "*!,).

                                                  corrosion of household plumbing systems
                                                 EPA regulations require us to monitor this
                                                 contaminant while EPA considers setting a limit on
                                                 it.
* EPA's MCL for fluoride is 4 ppm. However, our state has set a lower MCL to better protect human health.
* * The MCL foe beta particles is 4 mrem/year. EPA considers 50 pCi/1 to be the level of concern for beta particles.
     o q|^:;watej7cor^ning. atrazine,well in
About Nitrate:  Nitrate in drinking water at levels above 10 ppm is a health risk for infants of less than six months
of age. High nitrate levels in drinking water can cause blue baby syndrome. Nitrate levels may rise quickly for short
periods of time because of rainfall or agricultural activity. If you are caring for an infant, you should ask for advice
from your health care provider.

Is our water system meeting other rules that govern our operations? The state and EPA require us to test our
\yater on a regular basis to ensure its safety.  In February and May of this year, we took the samples at the required
time but failed to submit the results of this monitoring to the state in. a timely manner. We are reviewing our
procedures to ensure that this paperwork will be submitted in a timely manner in the future.

-------
                              Champlin Water System Annual Drinking Water fteport
           C —
City of Champlin
11955 Champlin Drive
Champlin, Minnesota 55316-2399
U.S. POSTAGE
  'PAID
Champlin, MN
 Permit No. 4
                                        Resident-
                                        City of Champlin
                                        _Minnes~ota 55316
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                                                                                     A Closer
                                                                                       iDOkAt
                                                                                         Water
                                                                                    \\  Quality
            Our Commitment  To You:
      Safe,  Reliable Drinking Water
     Since 1919, water quality has been
     Des Moines Water Work's primary
     commitment. We supply Des Moines
and the communities listed above with the
highest quality drinking water.
   *Des Moines Water Works believes that
the best way to assure you that your drinking
water is safe and reliable is to provide you
with accurate facts. This Consumer Confi-
dence Report will explain where your water
comes from arid the treatment process. The
chart contained in this report shows that all
contaminants detected In your water are
within Environmental Protection Agency (EPA)
guidelines.
   *There are three sources of water fulfilling
the needs of Des Moines Water Works cus-
tomers. Approximately two-thirds is supplied
by either the Raccoon or Des Moines Rivers.
The remaining one-third comes from the in-
filtration gallery system (shallow ground wa-
ter).
   ^Powdered activated carbon is fed Into
the river water for removal of man-made
and natural organic chemicals. The water is
then pretreated to remove dirt and debris
and combined with water from the infiltra-
tion gallery system. The combined water
then flows  Into softening basins. The pH of
the water is adjusted before the final filtering
process. The water is passed through layers
of sand and various sizes of gravel to re-
move any remaining particles. Des Moines
Water Works activates its nitrate removal fa-
cility to remove this contaminant from your
water during periods of possible nitrate level
increases.  After this final phase, fluoride is
added to aid in the prevention of tooth de-
cay and chlorine is added as a disinfectant
to kill bacteria, The clean water is stored in a
clear well until pumped Into the pipes of the
distribution system,
   *Des Moines Water Works laboratory and
water production staff collect and test water
samples from throughout the system several
times a day. These tests ensure that the
proper chemical levels are maintained and
that the water remains free of unwanted
contaminants.

               CHLORINATION &
               FLUORIDATION
Des Moines and Raccoon River
        Watersheds

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        MOINES WATER WORKS 1997 DRINK1NQ WATER QUALITY REPORT
          •HflUrTANOt
                              tnOHEST LEVEL
                              ALLOWED CHCL)
                             DMWWmOHEST
                             DETECTED LEVEL
                                                               DMWWAVEKAOE
                                                               DETECTED LEVEL
                                       EPAMCLC
                                      CEPACOAL)
                                                         BOURCECOF
                                                        CONTAMINANT
 Told Colfotm Bacteria
 Turbidity
            	   MICROBIOLOGICAL CONTAMINANTS
             5%    positive I   <1%     positive  I  <1%    positive
             0.5    NTU        0.18    NTU         0.04   MTU
                                                                                 0     positive  I    Animal waste
                                                                                N/A                 Agriculture, Geology
Gfoa Alpha Excluding Uranium
            15.0
                                     pCW
	  RADIONUCIXDBS
 11.0    DCI/I   I  N/A
                                                                N/A
                                                       Geology
                                                 INORGANIC CHEMICAL*
 FJuotWa
 Nfftate(a$N)
 Sockjm
             4.0
            10.0
           N/A
                                   mg/1
                                   mg/I
  1,1
  9.7
 44.0
        mg/I
        mg/1
        mg/I
 1.1
 4.5
16.0
mg/I
mg/I
mg/I
  4.0
 10.0
N/A
mg/I
mg/I
Additive
Agriculture, Geology
Geology
 Told Wtatoroathana
 fbyprodU3*{rfcrtbrti««fcSTSa
 MctotocNor
          •UMtTANCX
           100.0

            70*
                                              ORGANIC CONTAMINANTS
                                             43.0     mg/1    I   37.0
  0.3
                                                     mg/1
                 N/A
                I N/A

                IN/A
                                ACTION
                                LEVEL**
                             DMWWKAxnam
                               DETECTION
                                                                 DKWWVO*
                                                                  •AMPLE*
                                       EPAMCLC
                                      CEPAOOAL)
                             Treatment Process

                             AgricuHure

                               SOURCES OF
                              CONTAMINANT
 Copper
 Lead
             1.3
            15.0
                                   mg/I
                                      -COPPER AND LEAD > Regulated at Customer Tap-
N/A
N/A
                   0.04    mg/I
                  undetected
                IN/A
                 N/A
                             Home Water Pipes
                             Home Water P^es
                    • Me/ton Level - 90% of sorrptes musf be betow /Ws teve/.

 NOTEi The EPA requires monitoring of over 80 drinking water contaminants. Those listed above are the only contaminants detected
 in your drinking water. For a complete list, contact Des Molnes Waterworks or your local water utility.



'yl   Hu&*umC«*t»mbua*tVe ji|;ir>|icj^
'1JP  _ psctose ADtifeK^Gscjjj&asi ^uslng^fl&'l^j^^j^^^ij^^^^p^^^ Ml'4-^'*'r"!;r::  ''•'^'^"'V'".-.t^'-jtJ|f&

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         M*
-:,f,1.5'.r4.',;is;,i~¥;sj'ife ^AS.S;,, •.,.
                  ifcw^/A,v>«>uirrln>»™;«^*'aWAJ«i'^cMn^S^>^^/S/n/i"i^^                            ;'..,>;
                              it».- Naturally-occurring^
              - m/crac>tsTOSpef.tfrec-p^pir:.cc)nr^
                 •' •   "-•:~         '  /;"::'::::    ;'?:"';riilfflWpf|||^!^|ptf 31^;
               -m//ffgroms per //rev; porfs
                       iflr Cortdirnin^-g^Jp^^zf^
                              vr;;1-*:.:;,-:. ••':!:
                              *. Ar^ir^pfqc^'irmmmmmmmi,
                                               Des Mc*ies Water
                                               Works has a nitrate
                                               removal faculty to
                                               remove this
                                               contaminant from
                                               your drinking water.
                                               During periods of
                                               Increased nitrate
                                               levels, the nitrate
                                               removal facBty Is
                                               operated.
                                                    Lab personnel test
                                                    your drinking
                                                    water dally to
                                                    ensure putty and
                                                    quality.

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                              Treatment  and
                      Distribution Violations
 We ore pleased to report that all water
 utilities listed below had no treatment or
 distribution violations in 1997.

            CITYOFANKENY
     CITY OF CLME WATER DEPARTMENT
           GITV OF GUMMING
       DES MOINES WATER WORKS
      JOHNSTON WATER DEPARTMENT
           CITYOFNORWALK
         CITY OF PLEASANT HILL
  POLK COUNTY RURAL WATER DISTRICT #1
   SOUTHEAST POLK RURAL WATER DISTRICT
      URBANDALE WATER DEPARTMENT
        WARREN WATER DISTRICT
            CITYOFWAUKEE
     WEST DES MOINES WATER WORKS
       CITY OF WINDSOR HEIGHTS
       XENIA RURAL WATER DISTRICT
                                        [krip* • to • spor • id' • e *um]

                                                         Cryptosporidlum  is a
                                                         microscopic organism
                                                         found  in rivers  and
                                                         streams   that   can
                                                         cause diarrhea, fever
                                                         and   gastrointestinal
                                                         symptoms.-If Ingested.
                                                         It finds its way into the
                                                         watershed    through
                                        animal wastes. Cryptosporidium is effec-
                                        tively eliminated by a treatment process
                                        that includes filtration, sedimentation and
                                        disinfection,
                                             In  four
                                        years of test-
                                        ing for cryp-
                                        tosporidium, <
                                        it has NEVER
                                        been  found
                                        In  your drink-
                                        ing water.
                                        lessen the risk of infection by cryptosporid-
                                        ium and other microbial contaminants are
                                        available from the Safe Drinking Water Hot-
                                        line.
                                             Nitrate  in drinking water  at  levels
                                        above 10 mg/l is a health risk for infants of
                                        less than six months of age. High nitrate
      Inadequately  treated water  may
contain disease-causing. organisms. These:
dfganisrfis Iriclude toacteriq, viruses, and
parasites;:which can cause; symptoms.such
as riauseg, ctamps, diarrhea, and asspci-
•dfed hea^dgches. Some people may be
:rtriOre vulnerable to, contaminants in drinking
wo^erthOtt the general pojDulatlpn.
        Imffiiuno-cpmpromised  persons
such.as, persons with edneer undergoing.
              ipefspns, yvho have underi-
                     • gone organ tfdns-
                     I plants,   people
                     I with HIV7 AiDS:'or
                     JOther    Immune
                     (systems disorders,
                    :j;some elcterly, and
                    J Infants can  be
                     IfDgrticulariy at risk
                    |.from   infections.
                    Iliiese    people
                     I should seek ad?
                    I.vi6e about dririk-
                          water  from
                     Ijfieir heatth care
                     'providers.-  EPA /
CDC guidelines on appfopridte means to
levels in drinking  water can cause blue
baby syndrome.  Nitrate levels, may rise
quickly for short" periods of time -due to
rainfall or agricultural activity, Des Moines
Water Works has a nitrate removal facility to
remove  these nitrates from your  drinking
water. During  periods, of  possible  nitrate
level Increases, the levels  are monitored
 dally. If you are caring for an Infant, you
 should  consult  with  your  health  care
 provider.
       In order to ensure that tap water is
 safe to  drink, EPA prescribes regulations,
 which limit the amount of certain contami-
 nants  in water provided by public water
 systems. FDA regulations establish limits for
 contaminants  In bottled water that must
 provide  the  same  protection  for  public
 hearth. Any bottled  water that is labeled
 "drinking water" has to meet EPA's drinking
' water ^regulations. Drinking water, including
 bottled water,  may reasonably be ex-
 pected:fo Contain at least smdll.-'amounfs
 of some  contaminants.  The presence of
 contaminants does not necessarily indicate
 that water poses a health risk,
       More Information  about  contami-
 nants and potential hearth effects can be
 obtained by calling the Environmental Pro-
 tection Agency's (EPA) Safe Drinking Water
 Hotline.


        Safe Drinking
        Water Hotline
       1-800-426-4791
www.epa.gov/OGWDW

                                   3

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                                                                                                                                               I
                                                                                               Follow a drop of water through the pipe*
                                                                                                from the Raccoon River to your hotuel
(CIRCLE) THE CORRECT WOJ

 1, Water in rivers or lakes may look	
       cteon                           muddy

 2. People work all day and all night in the _
       wafer treatment plant         school
 3. Germs can make us very.
       heatihy
                    THE SENTENCE.
                when it is not.
                    dirty
                    river
sick
smart
 4. Water treatment plants clean our	
       electricity                      water
                         in a special way.
                    gasoline
                                 JOJDM > )pis -E (UDid 4ueuup©J( jepM 'S uoep • i
                                                    •••nzznd aaoM QL S&MSNV
 We encourage a&  customers  to oltend
 and partlcipale In tire meetings of their lo-
 cal water utility.  Meeting  Information for
 ecjchutwyte listed betow.
                  ANKENY
 Antony City Counc*
 1 rt and 3rd Monday ol each month
 410 West 1U Street • Antony. VK 50021

                   CUVE
 CKveCHyCouwl
 1st, 3rd and tost Thursday oJ each monlh
 1900 NW U4lh St, •CRvg.lA50325

                 GUMMING
 Cumnrtng Ctty Council
 2nd ond 4)h Monday each monlh
 Ctty Hoi • Cummlng, IA 50061

                 DES NONES
 Bead o< Wate< Works Trustees
 Dei MolrfflS Wqtof Works
 4th Tuesday each month
 2201 Valtey Drive • Des Molnes, IA 50321

                 JOHNSTON
 Johnston Ctty CouocI
 Moe!$ twice monlhiy - col for Information
 CHyHc*. Johnston, IA 50131

                 NCKWALK
 NorwafcCSyCoundl
 1 st and 3

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