About PBGC
Contact Information for Practitioners
- Hours of operation
- Telephone numbers
- Mailing and/or delivery addresses
- Freedom of Information Act & Privacy Act Requests
- Commercial delivery services
- Office locations
- Service problems
Hours of operation
8 a.m. to 5 p.m. Eastern Time
Monday - Friday (except Federal holidays)
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Telephone numbers
1-800-736-2444 OR (202) 326-4242
TTY/ASCII users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected 1-800-736-2444.
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- Premium questions (premiums@pbgc.gov)
- Premium Compliance Evaluation Program (pce@pbgc.gov)
- Coverage and standard terminations questions (standard@pbgc.gov)
- Distress terminations questions (distress@pbgc.gov)
- Early warning program questions (advancereport@pbgc.gov)
- Reporting under ERISA Sec. 4010 questions (ERISA.4010@pbgc.gov)
- Reportable events: advance questions (advancereport@pbgc.gov)
- Reportable events: post-event questions (post-event.report@pbgc.gov)
- Large Unpaid Contributions (Form 200) (form200@pbgc.gov)
- Reporting a service problem (practitioner.pro@pbgc.gov)
- Multiemployer program questions (multiemployerprogram@pbgc.gov)
- Participant Notice Inquiries (pnotice@pbgc.gov)
- General questions (that do not meet the categories above) (ask.pbgc@pbgc.gov)
Detailed Plan Information By Subject
Select only one subject for a detailed question or request about a specific plan (e.g., regarding a refund, penalty waiver, notice, etc.) or email us at premiums@pbgc.gov.
- New Request for Penalty Waiver (1st level)
- New Request for Reconsideration of Penalty Determination (2nd and final level)
- Question about Statement of Account (Premium Invoice)
- Question about Past Due Filing Notice (for a missing premium filing)
- Request for Premium Payment Instructions/Forms
- Employer Identification Number/Plan Number Change, Merger, Consolidation or Spinoff
- Request for Status of Previously Submitted Question or Request
- Other Premium Related Questions and Requests
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Mailing addresses
| Topic | Mailing/Delivery Address |
|---|---|
|
Premium payments, forms, and correspondence Please make checks payable to: |
by United States Postal Service to: or delivery service to: |
|
Premium compliance assistance |
ATTN: Premium Compliance Evaluation Program |
|
Bankruptcy Reporting |
ATTN: Office of the Chief Counsel |
|
Coverage requests and standard terminations |
PBGC |
|
Distress terminations |
Distress terminations |
|
Reportable events |
Reportable events |
|
Early warning program |
Early Warning Program |
|
Reporting under ERISA Sec. 4010 |
ERISA Sec. 4010 Reporting |
|
Missing participant payment vouchers and payments |
PBGC or delivery service to: PBGC Missing Participants Box 979114 |
|
Participant Notice Voluntary Correction Program |
ATTN: Participant Notice VCP |
|
Multiemployer statutory and regulatory requests or filings (other than premiums) |
ATTN: MEPD |
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Freedom of Information Act & Privacy Act Requests
| Topic | Mailing/Delivery Address |
|---|---|
|
FOIA requests |
D. Camilla Perry, Disclosure Officer, |
|
Requests for determining existence of and access to records under part 4902 and Requests for amendment of a record under part 4902 |
D. Camilla Perry, Disclosure Officer, Fax: 202-326-4042, Attn: Disclosure Officer |
|
Appeals under part 4902 If the record subject to the request is not maintained by the Office of the General Counsel |
General Counsel |
|
Appeals under part 4902 If the record subject to the request is maintained by the Office of the General Counsel |
Deputy Executive Director Fax: 202-326-4112 |
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Commercial delivery services
You may use any commercial delivery service to send your submission to us. However, one requirement for your filing to be considered filed when sent is that you must use a commercial delivery service that is a "designated private delivery service" under Internal Revenue Code § 7502(f). Starting in 2009, the list of designated delivery services for purposes of § 4000.26(b)(2) of PBGC's regulation on Filing, Issuance, Computation of Time, and Record Retention (29 CFR Part 4000) is as follows:
- DHL Express (DHL): DHL Same Day Service.
- Federal Express (FedEx): FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx International Priority, and FedEx International First.
- United Parcel Service (UPS): UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air, UPS 2nd Day Air A.M., UPS Worldwide Express Plus, and UPS Worldwide Express.
See part 4000 of our regulations, Filing, Issuance, Computation of Time, and Record Retention, for more information on filings, including whether the filing date of your submission to us is the date you sent it or the date we receive it.
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Service problems
For questions and requests, practitioners should typically first call our toll-free practitioner number, 1-800-736-2444, and select the appropriate menu option, such as the "premium" option. If, however, you have called or written PBGC and have not received the service we have promised, please contact the PBGC Problem Resolution Officer for Practitioners:
- Call: 1-800-736-2444 Ext. 4136 or (202) 326-4136
- Email: practitioner.pro@pbgc.gov
- Write:
PBGC Problem Resolution Officer (Practitioners)
1200 K Street, NW, Suite 610
Washington, DC 20005-4026
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