Potential Measures for Clinical-Community Relationships

Potential Measures for Clinical-Community Relationships: Supplement to the CCRM Atlas [ - 1,012.19 KB]

Prepared for:
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857

Contract No: HHSA290-2010-000021

Prepared by:
Westat

Authors:
Maurice Johnson, Jr., M.P.H., Task Lead
Russ Mardon, Ph.D., Project Director

Contents

Acknowledgements
Executive Summary
1. Introduction
2. Potential Measure Development Methodology
   2.1 General Measure Attributes
   2.2 Potential Measures Context and Limitations
   2.3 Potential Measures Template
3. Potential Measures
   Clinic/Clinician Element
   Patient Element
   Community Resource Element
      Clinic/Clinician-Patient Relationships
      Clinic/Clinician-Community Resource Relationships
      Patient-Community Resource Relationships
4. Recommended Core Measures and Next Steps 

Appendixes

A-1. CCRM Measurement framework
A-2. Measurement framework domains and definitions
A-3. List of Measures from the CCRM Atlas
A-4. Measure 1: Patient recall of referral to local agencies
A-5. Measure 2: Parental interest in following up on the local agency referral
A-6. Measure 3: Parental confidence in being able to use a local agency referral
A-7. Measure 4: Clinician recall of referral to a local agency
A-8. Measure 5: Clinician perception of parent interest in referral
A-9. Measure 6: Clinician confidence in ability to instruct patient/family in proper use of local agency referral
A-10. Measure 7: Information about area (community) resources is offered by clinician
A-11. Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12. Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program Physician Survey)
A-13. Measure 10: Changes in clinicians’ knowledge of available services in the local community (ASCP Physician Survey)
A-14. Measure 11: Whether or not a clinician would refer any family caregiver to intervention in the future (ASCP Physician Survey)
A-15. Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey)
A-16. Measure 13: Clinician discussion of treatment plan with patients or family caregivers (ASCP Physician Survey)
A-17. Measure 14: Patients referred to a community health educator referral liaison (CHERL)
A-18. Measure 15: Patient engagement with CHERL
A-19. Measure 16: CHERL referrals to community resources
A-20. Measure 17: Referral rate for intensive counseling from a community program
A-21. Measure 18: Rate of patients that were ready to improve a targeted behavior
A-22. Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P])
A-23. Measure 20: Coordination of care [CCPS-P])
A-24. Measure 21: The effectiveness of communication between practice and community resource (GP-LI)
A-25. Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community Relationships Measures Expert Panel

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