General Information
USPTO Contact Center (UCC)
For general information, mailing addresses, Internet addresses, USPTO.gov accounts, how to use the online fee payment management system and contact information for other USPTO services. General Support is available Monday through Friday from 8:30 a.m. to 8 p.m. ET (except federal holidays).
Assignments Recordation Branch (ARB)
For help with following a new assignment or obtaining information on a pending assignment, questions on assignments, liens on patents, filing assignments, recordation forms, and trademark assignments.
Patent and Trademark Copy Fulfillment Branch
Copies of official U.S. Patent and U.S. Trademark documents are available for sale from the Patent and Trademark Copy Fulfillment Branch.
Office of the Chief Communications Officer
The Office of the Chief Communications Officer manages the USPTO's public affairs function and coordinates a wide variety of internal and external communications.
Email us
We can provide general information and assistance via email.
Receipts Accounting Division
The Receipts Accounting Division serves as the central coordinator for fees processed throughout the USPTO.
Patent
Inventors Assistance Center (IAC)
Former examiners are available to answer general patent questions
Application Assistance Unit (AAU)
The staff in the Application Assistance Unit (AAU) is trained to assist with a broad range of questions and issues pertaining to pre-examination processing of patent applications by the Office of Patent Application Processing (OPAP) and the post-examination processing of patent applications by the Office of Data Management (ODM). Assistance is available Monday through Friday (except federal holidays) from 8:30 a.m. to 5 p.m. ET. 888-786-0101 (toll-free) 571-272-4000 (local)
Patent Cooperation Treaty (PCT) Helpdesk
Provides information and assistance on the PCT process, (571) 272-4300 from 8:30 am to 5:00 pm (ET), Monday through Friday
Patent Trial and Appeal Board
The Patent Trial and Appeal Board (PTAB) is created by statute, and includes statutory members and Administrative Patent Judges. The PTAB is charged with rendering decisions on: appeals from adverse examiner decisions, post-issuance challenges to patents, and interferences.
Patent Electronic Business Center
The Patent Electronic Business Center (EBC) assists customers with filing their electronic patent application submissions via the Electronic Filing System (EFS-Web) and with the review of patent applications in Public and Private PAIR. The EBC offers support with electronic filing, eOffice Action, PatentIn and Checker, Customer Number Requests, PKI Digital Certificates, Customer Number Upload Spreadsheets, PDX requests, Fee Address Indication, PCT Associations, PatFT and AppFT Searches and Central Fax inquiries. Assistance is available Monday through Friday from 6:00 a.m. to Midnight ET (except federal holidays).
Trademarks
Contact Trademarks
Through the above link, access all relevant trademark contact information, including that for the Trademark Assistance Center, TMFeedback, Law Office Managing and Senior Attorneys, Division Managers, and Trademark Electronic Application System.
Trademark Trial and Appeal Board
The Trademark Trial and Appeal Board (TTAB) hears and decides adversary proceedings involving: oppositions to the registration of trademarks, petitions to cancel trademark registrations and proceedings involving applications for concurrent use registrations of trademarks. The Board also decides appeals taken from the trademark examining attorneys' refusals to allow registration of trademarks. The TTAB Assistance Center is available for telephone and email inquiries Monday-Friday 8:30 a.m.-5:00 p.m. ET (except federal holidays).