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Search our site or review our frequently asked questions. You can also contact us by email, chat or phone.
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Frequently Asked Questions
- What if I forgot my FSA ID username and password?
- How do I check the status of my FAFSA?
- How do I correct my FAFSA?
- How do I sign my FAFSA?
- What if my FSA ID is locked or disabled?
- How do I know if my FAFSA has been processed?
- How do I add a college?
- FAFSA: Applying for Aid » Filling Out the FAFSA » Listing Colleges on the FAFSA
- How does the IRS Data Retrieval Tool work?
- When can I expect to hear from my colleges about my financial aid package?
E-mail Us
You can email us anytime.
Call Us
1-800-4FED-AID
(1-800-433-3243)
International Caller? Can’t make a toll-free call?
1-334-523-2691
(1-800-433-3243)
International Caller? Can’t make a toll-free call?
1-334-523-2691
Hours of Operation
Monday–Friday
8 a.m.–11 p.m. Eastern time (ET)
Saturday–Sunday
11 a.m.–5 p.m. Eastern time (ET)
We are closed on federal holidays, the day after Thanksgiving and on December 24th.
We are open on New Year’s Day, Martin Luther King Jr.'s Birthday, and Washington's Birthday from 11 a.m.–5 p.m. ET.
Hearing Impaired?
TTY calls only.
1-800-730-8913