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Lost or Stolen U.S. Passports
Report your passport lost or stolen immediately to protect yourself from identity theft. You can replace it now or later - it's up to you! Once you report a passport lost or stolen, it is invalid and cannot be used for international travel.
How to Report your Lost or Stolen Passport
Report your passport lost or stolen by using one of the 3 options below:
Online:
Click on the tool below, and navigate to the "Report Lost or Stolen" tab.
Phone:
Call us toll-free at 1-877-487-2778 (TTY 1-888-874-7793).
Mail:
Complete, sign, and mail Form DS-64 to the address on the form.
How to Replace a Lost or Stolen Passport
To replace a lost or stolen passport, you must submit Form DS-11 in person.
IF... | THEN... |
You are in the United States and are traveling in 2 weeks or less |
Make an appointment to apply in person at a passport agency or center to replace your passport. (Based on need, some restrictions apply.) |
You are in the United States and are not traveling within 2 weeks | Make an appointment (if required) to apply at an authorized passport acceptance facility to replace your passport. |
You are outside the United States | Contact your nearest U.S. embassy or consulate to replace your passport. Also, please see our Frequently Asked Questions. |
Other Topics
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Think your passport is lost in the mail?
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- Confirm that we mailed out your passport. You can use the Online Passport Status System or contact the National Passport Information Center (NPIC).
- Contact NPIC if you have not received your passport 10 days after it was mailed.
Note: If not reported within 90 days from the date issued, you will be required to re-apply and pay all applicable fees.
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Find someone else's passport?
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If you find another person's lost U.S. passport, please mail it in a sturdy envelope to:
U.S. Department of State
Consular Lost and Stolen Passport Unit (CLASP)
CA/PPT/S/L/LE/CP
44132 Mercure Circle
PO Box 1227
Sterling, VA 20166-1227 -
Want to cancel the passport of deceased relative?
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You can return the passport of a deceased relative for cancelation. We can return the passport after it is canceled.
Please submit:
- The valid passport
- A certified copy of the death certificate
- A letter requesting the cancelation and return (or destruction) of the passport
Please mail to:
U.S. Department of State
Consular Lost and Stolen Passport Unit (CLASP)
CA/PPT/S/L/LE/CP
44132 Mercure Circle
P.O. Box 1227
Sterling, VA 20166-1227
Contact Us
By Phone
1-877-487-2778
1-888-874-7793 (TDD/TTY)
By Email
NPIC@state.gov (no application status questions)
Hours
Customer service representatives are available:
Monday- Friday
8:00 am to 10:00 pm Eastern Time
Saturday
10:00 am to 3:00 pm Eastern Time
*Excluding Federal Holidays
Automated passport information is available 24 hours a day, 7 days a week.
Forms
Processing Times
Routine 6 Weeks
Expedited 2-3 Weeks