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Immigrant Visas Processing - General FAQs
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Why don't you have my case at the NVC yet?
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When you complete a petition (I-130, I-140, etc.) for an immigrant visa, you send it to United States Citizenship and Immigration Services (USCIS) in the Department of Homeland Security for approval. If USCIS approves the petition and you wish to process for a visa outside the United States, USCIS will send you a Notice of Approval (I-797) and send the petition to the NVC. It often takes longer for the petition to arrive at the NVC than for you to receive your Notice of Approval. Please wait up to six weeks after receiving your Notice of Approval before contacting NVC. Once we receive your petition from USCIS, we will give it a unique NVC case number and send you a letter notifying you that we have your petition and what to do next.
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I am the beneficiary (applicant) and my case is at NVC. Now what happens?
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If a visa is available for your petition (or if the Department of State believes that one will be available in the next several months), the NVC will send you, the beneficiary, a letter or email directing you to begin visa pre-processing with the NVC. NVC will begin pre-processing your case by asking you to first choose an agent and then submit the appropriate fees. After the appropriate fees are paid, the NVC will request that you submit the necessary immigrant visa documents, including the Affidavit of Support (AOS), application forms, civil documents, and more.
If visas are not available for your visa category, the NVC will notify you that the NVC received your petition and will hold it until a visa becomes available.
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The NVC will send the Affidavit of Support (AOS) Processing Fee Bill Invoice (if applicable) and the Immigrant Visa Application Processing Fee Bill Invoice when the fees become due. You must follow the payment instructions in the fee bill letter you will receive from the NVC.
Note: It is important to follow the NVC’s instructions carefully. Sending the NVC documentation (or paying fees) when they were not requested by the NVC will delay your visa.
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How much are the fees for the National Visa Center’s Services?
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For current fee amounts for Immigrant Visa Application Processing, Affidavit of Support Review, and Immigrant Visa Security Surcharge, see Fees for Visa Services.
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I am in the United States and would like to adjust my status. How do I do that?
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When a visa is available for your petition (or if the Department of State believes that one will be available in the next several months), the NVC will send you a letter asking what you plan to do. If you respond that you plan to adjust your status, the NVC will hold your file until a USCIS office requests it. If you do not reply, after 30 days, the NVC will begin processing your petition.
Requests for adjustment of status are processed by USCIS not by the NVC. You should contact the USCIS office nearest you for adjustment of status information.
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I am adjusting my status with USCIS, what do I do about the fees requested by the NVC?
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If you are planing to adjust status with USCIS, do not submit any fee payments to the NVC. Notify the NVC of your intent to adjust status and contact the USCIS for further information.
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When I filed a petition for my relative I was a legal permanent resident (green card holder). I recently became a U.S. citizen. How can I upgrade the petition?
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You should make a copy of your Naturalization Certificate. Send the copy - NOT the original - to the NVC with a letter containing the case number and beneficiary name of the petition you want to upgrade.
Please see the NVC’s contact information for our mailing address.
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I have been waiting for a very long time for my relative to get an immigrant visa. Now there is a family emergency and I need my relative to immigrate soon to the U.S. Can NVC help me?
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If a visa is available for your relative’s category, and their case involves a life or death medical emergency, processing of your case may be expedited. To request a review for expedite, please submit a letter (or statement) to the NVC from a physician (or medical facility). The letter must include the physician’s (or medical facility’s) contact information, and declare a life or death medical emergency exists. This documentation may be in the form of a scanned attachment to an e-mail.
If a visa is not available, unfortunately there is nothing that the NVC can do to expedite the petition. Immigrant visa processing is governed by the Immigration and Nationality Act of 1952, as amended, which controls availability of visas. There is no provision within the law that would allow the Department of State to issue a visa to someone for whom a visa is unavailable.
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My relative went for his interview for an immigrant visa at the U.S. Embassy, but was refused. Can NVC review this case?
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No, the NVC cannot change a visa decision. You should contact the U.S. consular office where the visa case was processed.
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I Moved. How Do I Give You My New Address?
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Please provide your new address by calling NVC’s Customer Assistance Center at 1-603-334-0700. You can also use our online inquiry form to send us your new address. Don’t forget to let NVC know if your phone number or e-mail address change, too.
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What do I need to do to remove an attorney from my case?
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If you no longer want to be represented by your attorney, you must contact the NVC in writing.
Please see the NVC’s contact information.
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What Do I Need to Do to Add an Attorney to My Case?
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If you wish to hire an attorney, please submit a signed form G-28 Notice of Entry of Appearance as Attorney or Representative to the National Visa Center (NVC).
Please see the NVC’s contact information.
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What do I need to do to withdraw a case?
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To withdraw a petition, you must send a signed written statement requesting that the petition be withdrawn and explaining the reason to the NVC. If an attorney or accredited representative submits the request, a G-28, Notice of Entry of Appearance as Attorney or Representative, must accompany the request.