If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.
Consumer Alert

Federal Reserve Consumer Help (FRCH) is promoting consumer education during National Consumer Protection Week, March 5 – 11.  Visit consumer.ftc.gov or FRCH’s Identify Theft/Frauds and Scams page to learn about your rights and avoid scams.

Wells Fargo is compensating customers who were affected or harmed by its sales practices. Learn more in the Sep 8, 2016 and Nov 28, 2016 resources available on the Consumer Financial Protection Bureau's website.

Beware of communications, including telephone calls, alleging to be affiliated with the Federal Reserve.

Beware of a scam using Green Dot MoneyPak cards to get unsuspecting victims to pay to secure nonexistent government grants. (12/11/13)

Fraudulent e-mails are being directed to consumers from the addresses no-reply@federalreserve.gov and fedwire@federalreserve.gov. (8/30/13)

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Contact Us

Contact a Federal Reserve customer service representative today.

Federal Reserve Consumer Help PO Box 1200 Minneapolis, MN 55480

888-851-1920 (Phone) 877-766-8533 (TTY) 877-888-2520 (Fax)