USDA APHIS | Contact Us

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Contact Us

Last Modified: Jan 19, 2017

Address & Directions

United States Department of Agriculture
Animal and Plant Health Inspection Service
4700 River Road
Riverdale, MD 20737

Directions to USDA Center at Riverside — APHIS Headquarters

Contact a Program or Office

Pet Travel

Are you travelling to or from another country and bringing along Fluffy or Fido? You’ll need to meet the animal health requirements of the country you are visiting. This can involve getting a health certificate, updating vaccinations, completing disease testing, and having your paperwork reviewed and endorsed by APHIS.
Travel with your Pet

Ask the Expert

Search the USDA knowledge base system, Ask the Expert, to find answers to many of your questions, including additional contact information.

Customer Service Call Center

Need help? Can't find what you're looking for?

Contact the APHIS Customer Service Call Center

1-844-820-2234
Monday-Friday - 8:30 a.m. to 5:00 p.m. ET

The APHIS Customer Service Call Center will be closed
November 24th – 25th in observance of the holiday.

For pet travel calls, visit: https://www.aphis.usda.gov/aphis/pet-travel
or contact the APHIS Veterinary Services' National Import Export Services
Center at 301-851-3300.

For plant imports, visit:
https://www.aphis.usda.gov/aphis/ourfocus/planthealth/import-information
or call 301-851-2046/877-779-5990 (Toll-Free) for the APHIS Plant Protection
and Quarantine’s (PPQ) Permit Services unit. You may also send an email to
Permit Services at plantproducts.permits@aphis.usda.gov.

For plant exports, visit:
https://www.aphis.usda.gov/aphis/ourfocus/planthealth/SA_Export or contact
PPQ’s Export Services at 301-851-2309, or by email at
PPQExportServices@aphis.usda. For additional questions concerning Export
Certifications, you may reach out to your State or State of export Export
Certification Specialist at: https://www.aphis.usda.gov/aphis/ourfocus/planthealth/sa_export/ct_export_certification_specialists.

PLANTS

Report a suspected plant pest or disease.

Permits (ePermits), Notifications, Petitions

For questions and assistance regarding permit application status, whether or not you need a permit, and regulations and policies concerning allowable imports please contact the appropriate office listed below:

Plants and Plants Products
Phone: 301-851-2046 or
Toll free: 1-877-770-5990
Email: plantproducts.permits@aphis.usda.gov

Pest Permits and Noxious Weeds
Phone: 301-851-2357
Toll free: 866-524-5421
Email: Pest.Permits@aphis.usda.gov

Genetically Engineered Organisms
Telephone Number: 301-851-3877
Email: biotechquery@aphis.usda.gov
ePermits Technical Support

Plant Imports (Contact Information)

Domestic Travel (Intrastate and Interstate Movement): For questions related to the movement of plants and plant products from one State to another or within a State, contact the State Plant Health Director.