Office of Operations & Management Contacts
The office Operations and Management supports Rural Development’s mission by providing varied and reliable service that improves the performance and efficiency of our customers – Rural Housing and Community Facilities Programs, Rural Business and Cooperative Programs, and Rural Utilities Programs.
If you have questions about your home loan, please contact the Centralized Servicing Center toll free at 1 (800) 414-1226. You may also visit our home loan website, (http://rdhomeloans.usda.gov/)
Office of Administrator
Address: USDA Rural Development
Operations and Management
United States Department of Agriculture
1400 Independence Ave., S.W., Rm 4045-S
Washington, DC 20250-0720
Edna Primrose, Deputy Administrator
Anita Adkins, Human Resources Director
(Vacant), Human Resources Deputy Director
Arana PettyJohn, Human Resources Assistant Director for Operations
(Vacant), Human Resources Assistant Director for Capital Management
Marjorie Beverly, Human Resources Benefits Branch Chief
Prentice "Chris" Tart, Human Resources Policy and Programs Branch Chief
Clifton Yancy, Human Resources Operations Branch Chief
Valerie Portwood, Human Resources Employee and Labor Relations Branch Chief
Robin Talmadge, Human Resources Acting Training and Employee Development Branch Chief
Kristen Lombardo, Human Resources Information Systems Branch Chief
Angilla Denton, Civil Rights Director
Lance Green, Equal Opportunity Compliance Chief
Sharese Paylor, Program Compliance Chief
Sharon Randolph, Procurement and Administrative Services, Assistant Administrator
Lori Lloyd, Procurement Management Division
Julie Henderson, Support Services Division
Gail Lacey, Cultural Transformation Manager
Kenneth Kuchno, Acting Chief Information Officer
Peggy Stroud, DCIO St. Louis
John Pavek, Emergency Preparedness Director