Docket Services processes over-the-counter and electronically filed documents in the Electronic Documents Information System (EDIS), the repository for documents filed in investigations before the Commission. Docket Services utilizes a case management structure in order to efficiently manage the information flow in EDIS and to facilitate the investigation and litigation process. Two case managers are assigned to work on countervailing and anti-dumping Import Injury matters.

In addition, each Administrative Law Judge has a case manager to handle the filings and information requests for all of their Section 337 investigations. This structure is designed to increase the accuracy and integrity of the administrative record, improve the handling of public and confidential documents, and enhance customer service. The public and participants in Commission matters can readily contact the individual responsible for assisting them in every matter in which Docket Services has responsibility.