Telecommunication Solutions
Agencies can save significantly on telecommunication services through GSA's region-specific contracts.
GSA manages voice and data systems for federal agencies in most government-owned and leased buildings in major cities throughout the United States. A variety of advanced voice communication (dial tone) and data transmission facilities are offered to federal agencies on a common user basis.
Federal agency customers in the Great Lakes Region can order phones or Internet access, file project integration requests, or direct questions to the appropriate team managers listed below.
| Areas Served | Team/Contact |
|---|---|
| Metropolitan Chicago [312, 773, 872 area codes] and Chicago Suburbs [224, 630, 708, 815, 847 area codes] |
Central Team Gayle M. Dybel Telecommunications Mgr. Phone: (312) 886-3806 Fax: (312) 886-3805 Email: gayle.dybel@gsa.gov |
| Michigan, Indiana, Ohio |
East Team Marc DeBurger Telecommunications Mgr. Phone: (313) 317-9600 Fax: (313) 845-7174 Email: marcus.deburger@gsa.gov |
| All other locations in Illinois, Minnesota, and Wisconsin |
West Team Gayle M. Dybel Telecommunications Mgr. Phone: (312) 886-3806 Fax: (312) 886-3805 Email: gayle.dybel@gsa.gov |
GSA assists customer agencies in defining requirements, identifying solutions, ordering services, and managing the ongoing provision of services, including billing operations.
Most importantly, GSA can help agencies sort through the maze of technological options available. GSA's Great Lakes Region provides local telecommunication contract services and assisted procurement services to customers in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Product and service offerings include:
- Local telephone service
- Long distance and international phone calling plans
- Wireless communications
- Cell phones, wireless PDAs, and smart phones
- Internet access
- Video conferencing
- Wire and cable installation and support
- Satellite equipment and services
- Project integration, including design, procurement, installation, and follow-on support
