Consumer Assistance & Information
Mortgages
Homeownership is an important goal for many people, but the cost of housing generally requires a mortgage. Learn more about mortgages and the consumer protections available to those who have them.
Credit Reports
The information in your credit report may be used to help determine whether or not you will get a loan and how much you will pay for it - and even the cost of your insurance or if you can get a new job or apartment. Learn more about credit reports, credit scores, and how to improve them.
Cybersecurity
Cybercrime, like identity theft, can happen to anyone, and it can seriously disrupt your finances and credit history. Learn more about how to improve your cybersecurity and resolve issues with identity theft and other fraudulent activity.
Billing Errors and Resolution
Receiving bills for merchandise you did not purchase and discovering errors on your credit card statement can be corrected. Learn more about your protections under the Fair Credit Billing Act.-
Resources
Learn more about managing and protecting your money with these government and non-profit resources.
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Consumer Protection Topics
Specific banking topics that provides general information on the topic as well as links to other resources to learn more.
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Submit a Complaint
If you have an issue or question about a financial product, service or institution, we may be able to help. Click here to get started.
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Formulario de Asistencia para el Consumidor
Temas bancarios específicos que ofrecen información general y enlaces a otros recursos para obtener más información.
Find More Information
Quick Links
Contact FDIC
To determine your deposit insurance coverage or ask any other specific deposit insurance questions, call: 1-877-ASK-FDIC