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HUD   >   Program Offices   >   Housing   >   Single Family   >   SFH National Servicing Center   >   HUD Loss Mitigation Training
National Servicing Center (NSC) Training
Electronic Class (EClass) on Loss Mitigation and Servicing System

The EClass System provides additional training on FHA's Loss Mitigation Programs, including FHA's Home Affordable Modification Program (FHA-HAMP), as well as continuing education on issues that have generated the most industry questions and requests for further training. The EClass System is designed to provide a web-based training to HUD-Approved Servicers, HUD-Approved Housing Counseling Agencies, Non-Profit Housing Counseling Agencies, and HUD Staff. The URL is: http://eclass.hudtulsa.org. Read more about EClass in Mortgagee Letter 09-45.

Early Delinquency Servicing Activities and HUD's Loss Mitigation Program Training

This classroom training is for HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors. For-profit Housing Counselors are not permitted to attend this training. This training includes coverage of: HUD Handbook 4330.1 REV-5, Chapter 7, Delinquencies, Defaults, Mortgage Collection Activities and Initiation of Foreclosure and HUD's "newly" Revised Loss Mitigation Waterfall Program. Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances, Single Family Default Monitoring System.

Training Dates
Registration Deadline
April 9-10, 2013 April 2, 2013
May 14-15, 2013 May 7, 2013
August 13-14, 2013 August 6, 2013
 

Classroom Registration Information

NSC does not charge a registration fee. Due to the size of the training facility, space is limited to 45 participants; therefore, registration is based on a first come, first served basis, so register early by clicking the "Register for classroom training" located in the Related Information box above!  Class sign-in begins at 8:30 a.m. with the training beginning promptly at 9:00 a.m. and continuing to 4:00 p.m. each day. Dress is business casual.

Should your plans change and you are NOT able to attend or if you have any questions, please email eclass@hud.gov.


NSC's Classroom Training Location

 
US Dept. of HUD, National Servicing Center
301 NW 6th Street
Oklahoma City
, OK 73102

HUD is located in a Federal Complex. Therefore, the following security procedures must be followed:

 -   Must sign in and out each day
 -   Must go through a metal detector each time you enter the building
 -   Must wear a visitors badge at all times when in the building
 -   Must turn the badge in each day when exiting the building
 - Cameras are not permitted in the building

The Federal Complex does not provide daily parking to visitors. Please allow extra time to find parking and to go through the building's security procedures.

NSC Servicing and Loss Mitigation Webinar Series

NSC offers a series of new Servicing and Loss Mitigation Webinars designed for HUD-Approved Servicing Lenders.  The Webinar Modules provide a detailed overview of HUD's Loss Mitigation Program Options and process workflows;  including how to apply the waterfall priority, HUD's definition of key servicing timelines, SFDMS reporting requirements, claim filing process, industry best practices, and an opportunity to participate in customer case studies.

 

 Dates
Webinar
Registration Link

 2/20/13

1-3pm EST

Revisions to FHA's Loss Mitigation Home Retention Options https://www1.gotomeeting.com/register/338149008

2/27/13

1-3pm EST

Revisions to FHA's Loss Mitigation Home Retention Options https://www1.gotomeeting.com/register/931042824

3/6/13

1-3pm EST

Revisions to FHA's Loss Mitigation Home Retention Options https://www1.gotomeeting.com/register/668819281

3/13/13

1-3pm EST

Revisions to FHA's Loss Mitigation Home Retention Options https://www1.gotomeeting.com/register/193866632