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Bank Customers

Frequently requested topics and/or questions:

Check out Help With My Bank. A resource to help deal with problems you may have with your bank.
Can the OCC help me? (Informacion para el Consumidor)
How can I file a complaint against my bank? | File a complaint | Report issues
Who regulates my bank?
Make a Freedom of Information Act Request (FOIA) request.
Learn about the Independent Foreclosure Review.
Get answers to your questions on credits cards, loans, bank accounts and more.
Notify us of any activity or issues related to an OCC Alert.
Read about our Web site accessibility.
Report OCC.gov technical issues.

Bankers & Industry

Frequently requested topics and/or questions:

OCC Leadership.
Contact OCC District & Field Office staff.
Learn about the Independent Foreclosure Review.
Request an OCC Speaker (PDF) or contact OCC Outreach
Publications Inquiries: Licensing Manuals, Comptroller’s Handbooks, Issuances.
How do I reset my BankNet password?
View the Weekly Bulletin or Federal Savings Association (FSA) Bulletin (CSV).
Notify us of any activity or issues related to an OCC Alert.
Contact Community Affairs or Minority Outreach.
Contact the OCC Congressional Liaison Office.
Report OCC.gov technical issues.

OCC Alumni

Frequently requested topics and/or questions:

Contact your Benefits Service Center to ask a question, or to change your address.
Apply for a job. Questions about OCC careers?
Subscribe to the SuperVisions RSS feed.
Report OCC.gov technical issues.

Media Representatives

Frequently requested topics and/or questions:

E-mail OCC Public Affairs or call (202) 649-6870.
Learn about the Independent Foreclosure Review.
Make a Freedom of Information Act (FOIA) request.
Submit a Social Media inquiry.
View the OCC Media Press Room.
Report OCC.gov technical issues.

Applications & Forms

Frequently requested topics and/or questions:

Enforcement Actions Search | Report issues
Search formal enforcement actions taken by the OCC.

Community Reinvestment Act (CRA) Performance Evaluations Search | Report issues
Find CRA evaluations for a specific bank or all banks in a state.

Corporate Applications Search Search | Report issues
Retrieve details on the applications appearing in the Weekly Bulletin.

FOIA (Freedom of Information Act) Submit | Report issues
Submit an information request or check the status of an appeal.

Quarterly Derivatives View | Report issues
View reports that disclose banks’ derivative activities.

Speaker Request Form Submit (PDF) | Report issues
Submit the Speaker Request Form to request an OCC speaker at an upcoming event.

Weekly Bulletin View | Report issues
View national bank and Federal savings association applications and notices.

Office of the Comptroller of the Currency (OCC)

OCC Headquarters
400 7^th Street, SW
Washington, D.C. 20219
(202) 649-6800

OCC Customer Assistance Group
Information specialists available in English or Spanish, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST
Phone: (800) 613-6743
TDD Number: (713) 658-0340
TTY: (800) 877-8339 (via a relay service)

OCC Outreach
To request an OCC speaker at an upcoming outreach event, submit the OCC Speaker Request Form (DOCX).

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Bank Customers

Bankers & Industry

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Office of the Comptroller of the Currency (OCC)

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