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Technical Assistance
HCUP User Support answers questions and provides technical assistance to HCUP users. This service is maintained by AHRQ through a Federal-State-Industry partnership.
 
 
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HCUP FAQs
The HCUP FAQs provide answers to commonly asked questions about HCUP databases, software tools, supplemental files, and other products.

HCUP Databases
The HCUP Databases page provides detailed database overviews, information on obtaining the databases, and additional resources and documentation to assist you in using the databases. Visit the Purchase HCUP Data page for additional information on obtaining HCUP databases.

HCUP Publishing Requirements
For information on publishing with HCUP data, please review the HCUP publishing requirements.

HCUP Index
To search for an HCUP topic, please review the Index.
 
HCUP Overview Course
To learn more about HCUP, take the interactive, modular HCUP Overview Course (approximately 90 minutes) that provides information about HCUP data, software tools, and products. The course covers the features, capabilities, and potential uses of HCUP resources.

HCUP Data Use Agreement Training Tool
All purchasers and users of HCUP data must complete the HCUP Data Use Agreement (DUA) Training Course (approximately 15 minutes) and sign an HCUP DUA before using the data. The DUA is a legally binding agreement with AHRQ that defines how you can use HCUP data.

HCUP On-line Tutorial Series
To learn more about concepts essential to conducting effective research with HCUP, refer to the interactive, modular HCUP On-line Tutorial Series. The courses are designed to answer technical questions you may have related to HCUP data and products.
 
For Technical Support
If you have questions about using the HCUP databases, software tools, supplemental files, and other products, or about data use restrictions and publishing with the data, please contact HCUP User Support:
  • E-mail: hcup@ahrq.gov
  • Phone: 866-290-HCUP (4287) (toll free)
  • International users, please contact HCUP User Support by e-mail
Staff reviews messages daily and responds to inquiries within 3 business days.

For Data Access and Orders
If you have questions concerning the purchase of HCUP databases, your current order, the submission of required Data Use Agreements (DUA), training certification codes, or invoices, please review the Purchasing FAQs or contact the HCUP Central Distributor:

Internet Citation: HCUP Technical Assistance. Healthcare Cost and Utilization Project (HCUP). November 2015. Agency for Healthcare Research and Quality, Rockville, MD. www.hcup-us.ahrq.gov/techassist.jsp.
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Last modified 11/18/15