Dairy Programs’ vision is to be efficient, effective, and innovative in program service delivery in the continually changing industry and government environments and to provide excellence in customer service and industry relations with highly skilled and motivated employees.
Key Activities
- Administer Federal Milk Marketing Orders. Visit our FMMO CA page for details about the proposed order for CA.
- Help the industry to market U.S. dairy products worldwide by providing international programs and services, including export certification services.
- Provide buyers and sellers with an impartial evaluation of product quality so businesses and consumers can buy with confidence through the Dairy Grading Program.
- Develop dairy grade standards used in the grading appraisal process.
- Provide timely and accurate market information on milk and dairy products through the dairy market news and mandatory dairy market reporting.
- Oversee the The Fluid Milk Processor Promotion Program and the Dairy Research and Promotion Program.
- Provides information to assist small businesses in the production and processing of milk and dairy products
Contact Information
Mailing Address
USDA - AMS - Dairy Programs
Stop 0225, Room 2968 – South
1400 Independence Avenue, SW
Washington, D.C. 20250-0225
Office of the Deputy Administrator
Dana Coale, Deputy Administrator
Clifford Carman, Assistant to the Deputy Administrator
Phone: 202-720-4392
Fax: 202-690-3410
Economics Division
Roger Cryan, Director
Phone: 202-720-7091
Joe Gaynor, Chief Market News Branch
Phone: 202-720-9351
Fax: 202-720-4844
Lorie Warren, Chief, Market Information Branch
Phone 202-720-4405
Fax: 202-720-4844
Butch Speth National Supervisor Dairy Market News (Madison)
Phone: 608-278-4152
Fax: 608-278-4141
Grading & Standardization Division
William Francis, Acting Director (effective May 2, 2016)
Phone: 202-690-0530
Fax: 202-720-2643
Mark Hilgers, National Field Director, Grading Branch
Phone: 630-297-4740
Fax: 630-437-5060
Operations & Accountability Division
David Jamison, Director
Includes IT & eGov Team, Order Operations Branch, MA Personnel Staff, Business Services Staff
Phone: 202-720-5752
Fax: 202-690-3410
David Jamison, Acting Chief, Order Operations Branch
Phone: 202-720-5752
Fax: 202-720—2454
Order Formulation and Enforcement Division
Promotion, Research & Planning Division
Whitney Rick, Director
Includes: Promotion and Research, Strategic Planning & Communications Staff
Phone: 202-720-6909
Fax: 202-720-0285