Enforcement

A central part of the CFPB’s mission is to stand up for consumers and make sure they are treated fairly in the financial marketplace. One way we do this is by enforcing federal consumer financial laws and holding financial service providers accountable for their actions.

Enforcement proceedings are resolved by an enforcement action in federal court or through an administrative adjudication proceeding.

Enforcement actions

Find court documents and other information about federal court cases and administrative proceedings that we’ve brought addressing violations of laws we enforce.

Petitions to modify or set aside

We publish petitions that we receive to modify or set aside civil investigative demands and the orders resolving those petitions.

Warning letters

We sometimes send warning letters to advise recipients that certain actions may have violated federal law and to help those entities review certain practices to ensure that they comply with federal law.

Whistleblower complaints

Alert the CFPB to potential violations of federal consumer financial laws. People who submit whistleblower tips may request confidentiality or remain anonymous to the extent permitted by law. Providing contact information may assist our investigation and remediation of potential violations.

Phone

(855) 695-7974

Payments to harmed consumers

When the Bureau takes action to enforce the law, it (or a court) may order the violator to remedy the harm it caused consumers by compensating victims directly for this harm.

Find out how compensation is distributed to harmed consumers