About EPA

Contacting EPA New England

Phone Numbers, Addresses, Locating EPA Employees

Environmental Emergencies
(800) 424-8802

Examples of environmental emergencies include:

  • Oil and chemical spills
  • Radialogical and biological discharges
  • Accidents causing releases of pollutants

Customer Call Center

Our Customer Call Center can answer questions about everything we do, and will refer you to appropriate staff when necessary.

EPA New England
Customer Call Center
New England States:
ph: (888) 372-7341
fax: (617) 918-0101

Outside New England:
(617) 918-1111

EPA People Locator
Know the name but lost the number? Here's an easy way to find it. Identify EPA employees by name and location.

Main Regional TTY Call-in Line
EPA Business Partner, Mass Relay
(800) 439-2370

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Contacting EPA New England by Mail

EPA New England, Region 1
5 Post Office Square - Suite 100
Boston, MA 02109-3912

EPA New England Regional Laboratory
11 Technology Drive
North Chelmsford, MA 01863-2431

To send a letter to a certain person, you would need to add their name, and the appropriate mail code (listed in the Staff Directory) for the employee's office to the above address.

EPA Hotlines (Nationwide)

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Visting EPA New England

Directions to:

  • EPA New England's Headquarters, Boston

    EPA New England HeadquartersEPA New England Headquarters
    5 Post Office Square - Suite 100
    Boston, MA 02109-3912
    1-888-372-7341

    Directions to EPA's New England Headquarters

    Our main office is located in downtown Boston at 5 Post Office Square. The visitor entrance is located on Congress Street.

    Please note that 5 Post Office Sq. is a federal building on GSA property. Proper ID is required for entry.

    Find Driving & Walking Directions to 5 Post Office Square


    Public Transportation

    Use MBTA Subway service Exit to State Street (Orange Line). Follow Congress Street south (away from City Hall & Faneuil Hall/Quincy Market) approximately 2 blocks. EPA's building at 5 Post Office Square will be on your right.

  • EPA New England's Laboratory, North Chelmsford, Massachusetts


    Directions to EPA New England Regional Laboratory

    EPA New England's Laboratory
    11 Technology Drive
    North Chelmsford, MA 01863-2431
    1 (888) 372-7341
    1 (617) 918-8300

    From Downtown Boston

    Take I-93 north 22 miles to I-495; take I-495 south 8 miles to Route 3; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

    To 11 Technology Drive From Route 128

    Take exit 32 off Route 128 onto Route 3 north; take Route 3 north about 15 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

    To 11 Technology Drive From Interstate 495

    Take exit 35 off I-495 onto Route 3 north; take Route 3 north about 2 miles; take exit 32; go straight through first light and bear right at second light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

    To 11 Technology Drive from the North

    Take Route 3 south to exit 32; go straight through first light; bear left at second and third lights; bear right at the fourth light onto Route 4; turn right at the first light onto Technology Drive; about 1/4 mile on the right is the lab, a brick building with an EPA sign.

    HOTEL INFORMATION

    Hawthorn Suites
    25 Research Place
    North Chelmsford, MA
    978-441-2477
    No restaurant on site, but many restaurants close by (very short walk)
    Gov. rate: $99, based on availability

    Best Western Chelmsford Inn
    187 Chelmsford St.
    Chelmsford, MA
    978-256-7511
    Ground Round restaurant next door, full breakfast included
    Gov. rate: $99

    Radisson Hotel Suites
    10 Independence Dr.
    Chelmsford, MA
    978-256-0800
    Restaurant on site
    Gov rate: $99 per night, $129 suite

    AIRPORTS

    The closest airports to the lab are:

    Manchester, NH Airport (30 minutes north, near Rt. 3 & I-293)
    Hanscom Field, Lexington, MA (20 minutes south near Rt. 3 & Rt.128)
    Boston Logan Airport (45 minutes if no traffic hangups)

    COMMUTER TRAINS

    The closest local commuter train station is the Lowell Station on the Lowell Line, about 3 miles from the lab. There is bus service from the Lowell Station to Drum Hill Rd. behind the lab.

    Electric Vehicle Charging Station
    Station is available to government vehicles, official visitors and for emergencies (M-F, 7:30 AM - 4:30 PM).
    Contact New England Regional Laboratory Facilities Office for information (617) 918-8300.

    Available receptacles:
    14-50 (50 amp, 240V, new style stove outlet) – nominal 208V supplied
    10-50 (50 amp, 240V, old style stove outlet) – nominal 208V supplied
    6-20 (20 amp, 240V) – nominal 208V supplied
    5-20 (20 amp, 120V) – nominal 105V supplied

  • Long Island Sound Office, Stamford, Connecticut


    Directions to EPA New England's Long Island Sound Office

    Long Island Sound Office
    Stamford Government Center
    888 Washington Boulevard
    Stamford, CT 06904-2152
    1-203-977-1541
    Long Island Sound Study Web Site Exit

    From I-95 North (from New York)
    Take Exit 7, Greenwich Avenue/Rt 137. At the bottom of the ramp, go straight through the intersection to the next traffic light. Take a left at the light onto Washington Boulevard (Rt. 137). Stay on Washington Boulevard for three blocks. The Stamford Government Center is at the intersection of Tresser Boulevard and Washington. Take a left onto Tresser Boulevard; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.

    From I-95 South (from New Haven)
    Take Exit 7, Atlantic Street/Rt. 137. At the bottom of the ramp, merge toward the right. Go straight 3 traffic lights to Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard to the intersection of Tresser Boulevard; take a left onto Tresser; the parking garage is in the rear of the Government Center. Take a right into the garage, and park on the first floor.

    From the Hutchinson/Merritt Parkway North (from New York)
    Take Exit 36, Long Ridge Road. At the bottom of the ramp, take a right onto Long Ridge Road. Go approximately 3 miles to the intersection of Long Ridge and Washington Boulevard (Rt. 137). Bear right at the intersection, and go straight on Washington Boulevard about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor.

    From the Merritt/Wilbur Cross Parkway South (from New Haven)
    Take Exit 35, High Ridge Road. At the bottom of the ramp, take a right onto High Ridge Road. Go straight on High Ridge approximately 3 miles to the intersection with Washington Boulevard (Rt. 137). Take a right onto Washington Boulevard and go about 3 miles to the intersection with Tresser Boulevard. Take a right onto Tresser, and an immediate right into the parking garage at the rear of the Government Center. Park on the first floor or as otherwise directed.

    From Metro-north Rail Road (New Haven/Amtrack Line)
    From NY or NH : Take Metro-North/Amtrack to the Stamford terminal. The LISO is approximately 2 blocks north of the station, on the left, at the corner of Tresser and Washington Blvds. From the Northbound (to New Haven) side: Exit the train and proceed to the tunnel entrance under the escalator and walk through the tunnel to the southbound side, exit through the glass doors. **Cross the street, and continue on the diagonal sidewalk in front of the UBI building (Morton's Steak House on the corner), which intersects with the sidewalk on northbound Washington Blvd. Southbound (to New York) side: Either take the escalators to the street level (all the way down); or exit the platform at the street level and follow directions **above.

Visitor Resources:

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Freedom of Information Act

Region 1 FOIA Contact Information (States: CT, ME, MA, NH, RI, VT)

Regional Freedom of Information Officer
U.S. EPA, Region 1 (OARM01-6)
5 Post Office Square, Suite 100
Boston, MA 02109-3912
(617) 918-1102

Copies of most agency records must be obtained through the FOIA process. Learn:

FOIA requests can be submitted at FOIAonline.

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Submit Comments/Report Violations

Report an environmental violation

Report possible violations of environmental laws and regulations.

Please do not submit FOIA requests here. FOIA requests can be submitted at FOIAonline.

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