Using the Surveys: Advice and Resources

Analyzing CAHPS Survey Data

Learn about programs and guidance available to support users in analyzing CAHPS survey data.

Modifying and Naming CAHPS Surveys

Learn about modifying and naming CAHPS surveys to understand what changes you can make to a CAHPS survey and how to give proper attribution to the CAHPS program.

Translating Surveys and Other Materials

Review guidance on translating surveys and other materials to meet the needs of non-English speakers in the United States and internationally.

Planning a CAHPS Survey Project

Review the steps involved in planning a CAHPS survey project.

Hiring a Vendor

Review recommendations for finding and hiring a vendor for your survey project.

Managing a CAHPS Survey Project

Learn about managing a CAHPS survey project to achieve three management objectives: effective communication, a realistic budget and schedule, and a good working relationship with the vendor.