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Mode & Patient Mix Adjustment

Quick links:
Mode Experiment | Updated Mode & Patient-Mix Adjustment Abstract | Patient-mix Coefficients for March 2009 Publicly Reported HCAHPS Results have been Posted



Mode Experiment

The Mode Experiment was based on a nationwide random sample of short-term acute care hospitals. Hospitals from each of CMS' ten geographic regions participated in the Mode Experiment. A hospital's probability of being selected for the sample was proportional to its volume of discharges, which guaranteed that each patient would have an equal probability of being sampled for the experiment. The participating hospitals contributed patient discharges from a four-month period: February, March, April, and May 2006. Within each hospital, an equal number of patients was randomly assigned to each of the four modes of survey administration. A randomized mode experiment of 27,229 discharges from 45 hospitals was used to develop adjustments for the effects of survey mode (Mail Only, Telephone Only, Mixed mode, or Active Interactive Voice Response) on responses to the CAHPS® Hospital Survey (also known as Hospital CAHPS or HCAHPS).


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Updated Mode & Patient-Mix Adjustment Abstract (revised 5/2/08)

An updated abstract describing the Mode & Patient-mix Adjustment of HCAHPS is available.

Click here to view the complete Updated Mode & Patient-Mix Adjustment Abstract of HCAHPS document.


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Patient-mix Coefficients for March 2009 Publicly Reported HCAHPS Results have been Posted

A new document that provides the patient-mix coefficients for the March 2009 public reporting of HCAHPS results has been posted.

Click here to view the complete Patient-mix Coefficients for March 2009 Publicly Reported HCAHPS Results document.

Click here to view the complete Patient-mix Coefficients for December 2008 Publicly Reported HCAHPS Results document.

Click here to view the complete Patient-mix Coefficients for September 2008 Publicly Reported HCAHPS Results document.

Click here to view the Patient-mix Coefficients for July 2008 Publicly Reported HCAHPS Results document.


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