Message from Julianna Yamauchi
Program Manager Hanford Site Workers' Compensation
DOE WANTS TO HEAR FROM YOU!
If you have a question or concern about your claim or just need additional information on our Self-Insurance for Workers’ Compensation at the Hanford Site, the Department of Energy (DOE) wants to hear from you. Our mission is to improve communication among DOE, DOE's third party administrator, Penser North America, Inc (Penser) and between the covered site contractors, Washington State Labor and Industries (L&I), the site occupational medical provider, medical offices, and the claimants.
I am the Program Manager Hanford Site Workers' Compensation. I am the Department’s full-time advocate to manage a proactive program and work with claimants and DOE’s third party administrator, Penser to ensure a smooth process. I will identify and make improvements and dialogue with claimants to ensure they are provided up-to-date information on the status of their claims.
This webpage has been developed to provide information and tools to assist individuals with information and resources on the workers' compensation program at Hanford. On this webpage, you will find links to a variety of information, including links to L&I and Penser websites, workers’ compensation guidance documents, and other related topics.
Thank you for visiting the Self-Insurance for Workers' Compensation at the Hanford Site home page. I hope you find the information contained on this website useful and that you return frequently for updates. I welcome suggestions on enhancements to our efforts on this subject. I am confident that working together we can continue to make improvements. If you have any questions, or suggestions, please contact me at (509) 376-1525 or by email at julianna.yamauchi@rl.doe.gov. For detailed claim information, please call Penser to talk to a claims adjudicator, at (509) 420-7290 or by email at pattyh@penserna.com.
References and Online Resources
Penser North America, Inc Contract
Office of the Ombudsman For Injured Workers of Self-Insured Businesses
http://www.ombuds.selfinsured.wa.gov
“The Office of the Ombuds advocates for the rights of injured workers of self-insured employers by providing information, investigating complaints and taking action to ensure the worker receives the appropriate benefits under Washington state industrial insurance law.”
A Guide to Industrial Insurance Benefits for Employees of Self-insured Businesses
Find A Doc
http://www.lni.wa.gov/ClaimsIns/Claims/FindaDoc/Default.asp
Your Independent Medical Exam
http://www.lni.wa.gov/FormPub/Detail.asp?DocID=1634
General Information About Workers’ Compensation
http://www.injuredworker.lni.wa.gov
Attending Doctor's Handbook
http://www.lni.wa.gov/FormPub/Detail.asp?DocID=1669
Attending Doctor's Return-to-Work Desk Reference
http://www.lni.wa.gov/FormPub/Detail.asp?DocID=1492
Chiropractic Physician's Guide
http://www.lni.wa.gov/FormPub/Detail.asp?DocID=1670
