Homeowner
When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.
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- Q:
- I have a question about the law.
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Please visit damage prevention laws for all questions pertaining to the law. If you need additional assistance please email info@texas811.org and we will assist you as much as possible.
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- Q:
- Are you hiring?
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We may not always be hiring, however, we are always accepting resumes. Please submit them to hr@texas811.org.
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- Q:
- How do I sign up for membership with Texas811?
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If you would like to sign up for membership with Texas811, please email our Member Relationship Managers at MemberRelations@Texas811.org.
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- Q:
- I need to update a ticket.
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You have a few ways to process tickets. The most efficient way is through our Member Portal. You can enter your ticket number and get your confirmation right away. Please visit https://txgc.texas811.org/geocall/portal/ to sign up. You may also contact “811” to get your ticket updated by an agent.
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- Q:
- I’m not a member, but I still need a ticket search. How do I request one?
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Please be advised that there is a fee for a ticket search and the search will take up to 72 hours to complete. If you are interested in a paid ticket search, please contact 972-231-5497 for pricing information.
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- Q:
- Who can use the advanced online ticket search feature?
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Member companies with Texas811 only
Excavator
As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.
Utilities
Texas811 has more than 1,600 members who play a vital role in protecting underground facilities around the state.
Farm Operations
A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.