Office of the Inspector General, SSA
Social Security Administration
Improve Customer Service
For the past 75 years, the public has depended on SSA’s programs. Whether it is after the loss of a loved one, the onset of disability, or during the transition from work to retirement, SSA touches the lives of virtually every person in America.
SSA’s Commissioner has acknowledged that the Agency has struggled to maintain the level of service people deserve. The following reports address our efforts to improve customer service.
