Troubleshooting
Grantor Troubleshooting
The following list describes Grants.gov System to System (S2S) Error Messages. They are returned when the Web Services fail.
Error Number | Error Name | Error Description |
---|---|---|
00 | E_METHOD_UNSUCCESSFUL | Method was unsuccessful |
01 | E_NO_SESSION | No session |
02 | E_NO_USER_CERT | No user certificate |
03 | E_NO_CERT_USER_ID | No user ID [serial #] in certificate |
04 | E_INVALID_CERT | Invalid certificate |
05 | E_NO_AGENCY_TRACK_NUM | Missing agency tracking number |
06 | E_NO_GG_NUM | Missing Grants.gov number |
07 | E_NO_USER_ID | Missing user id |
08 | E_CANT_RETRIEVE_APP | Unable to retrieve application |
09 | E_UNSUPPORTED_FILTER | Unsupported Filter" |
10 | E_USER_LACKS_ROLE | User lacks Role necessary to perform this function |
11 | E_NOT_USERS_APP | User not authorized to modify this application |
12 | E_AUTHORIZATION_FAILURE | Authorization Failure |
13 | E_UNRECOGNIZED_GG_NUM | Unrecognized Grants.gov Tracking Number |
14 | E_CANT_DETERMINE_USER_AGENCY | Unable to determine user's organization |
15 | E_APPLICANT_SUBMIT_DOWN | Applicant WS Submission Sub-System is unavailable |
16 | E_RECEIVE_ERROR | Grants.gov was unable to receive your submission |
17 | E_APPS_NOT_RETRIEVED | Applications not yet retrieved. |
18 | E_NO_OPPORTUNITY_XML | Opportunity/FOA XML is null or empty |
19 | E_NO_OPPORTUNITY_NUM | Missing opportunity/FOA number. |
20 | E_NO_OPPORTUNITY_FOR_AGENCY | Could not find opportunity for your agency. |
21 | E_ATTACHMENT_ERROR | The following attachment error(s) were found: |
22 | E_INVALID_XML_USER_ID | Invalid user ID in opportunity XML |
23 | E_NOT_AOR | You are not designated by your organization to be an Authorized Organizational Representative. |
24 | E_INVALID_USER_PASSWORD_ATTEMPT | Please verify that you have typed your username and password correctly. Note: The password is case sensitive |
25 | E_USER_PASSWORD_EXPIRING | Warning! Your Password will expire in |
26 | E_USER_LOCKED | Alert! This account has been locked because three (3) consecutive unsuccessful login attempts were made. Please wait 15 minutes before attempting to submit an application. |
27 | E_USER_PASSWORD_EXPIRED | Alert! Your Password has expired. In order to submit your application you will need to change your password. After you have successfully changed your password submit the application package again. |
28 | E_USER_INACTIVE | Your account is inactive. |
29 | E_SUBMISSION_INVALID_STATUS | Only applications in the following status can be downloaded: Validated, Received by Agency, or Agency Tracking Number Assigned. |
The following list describes additional Grants.gov S2S Error Messages for the new Web Services. They are returned when the Web Services fail.
Error Code | Error Message | Validation Rule |
---|---|---|
SEC-1001 | Certificate has none of the following roles: {Roles List} | Certificate must have at least one of the following roles: - Manage Forecasts - Manage Synopses - Manage Packages |
SEC-1002 | Opportunity does not belong to certificate Agency (or any of its Sub-Agencies if certificate has Manage Agencies role) | Opportunity ID must belong to Agency associated with the certificate (or any of its Sub-Agencies if certificate has Manage Agencies role) |
SEC-1003 | Opportunity does not belong to certificate Agency or any of its Sub-Agencies | Opportunity ID must belong to Agency associated with the certificate or any of its Sub-Agencies |
SEC-1004 | Certificate does not have {Role} role | Certificate must have Manage {Synopses, Forecast, or Packages} role |
SEC-1005 | Agency Code does not belong to certificate Agency (or any of its Sub-Agencies if certificate has Manage Agencies role) | Agency Code must match Agency associated with the certificate (or any of its Sub-Agencies if certificate has Manage Agencies role) |
VAL-1001 | No input action specified | At least one of the following actions must be specified: Create Folder, Update Folder, or Delete Folder |
VAL-1101 | Opportunity Number is not unique for the Agency Code | Opportunity Number must be unique within Agency Code |
VAL-1102 | Opportunity Number cannot be modified since Opportunity has a Package | Opportunity Number cannot be modified if the Opportunity has a Package |
VAL-1103 | Opportunity Category Explanation is required if Opportunity Category is 'Other' | Opportunity Category Explanation is required if Opportunity Category is ‘Other' |
VAL-1104 | Opportunity Category Explanation must be blank when Opportunity Category is not 'Other' | Opportunity Category Explanation must be blank when Opportunity Category is not ‘Other' |
VAL-1105 | Opportunity CFDA(s) {CFDA List} are used in Opportunity Packages and cannot be removed | CFDA cannot be removed from the Opportunity if used in its Packages |
VAL-1106 | Opportunity CFDA(s) {CFDA List} are not active in Grants.gov | Opportunity CFDA(s) must be active in Grants.gov |
VAL-1107 | Opportunity has no CFDA Number | Opportunity must have at least one CFDA Number |
VAL-1108 | Opportunity CFDA(s) {CFDA List} are not unique for the Opportunity | Opportunity CFDA(s) must be unique for the Opportunity |
VAL-1109 | Cannot delete the last Opportunity component | If Opportunity only has a Forecast, Delete Adobe Opportunity must be used to delete the Forecast |
VAL-1201 | Combination of Folder Type and Folder Name is not unique for the Opportunity | Combination of Folder Type and Folder Name must be unique for the Opportunity (Actions: Create Folder and Update Folder) |
VAL-1202 | Folder ID not found for the Opportunity | Folder ID must belong to specified Opportunity ID (Actions: Update Folder and Delete Folder) |
VAL-1203 | File Name is not unique for the folder | File Name must be unique within a folder (Actions: Add File and Replace File) |
VAL-1204 | File Description is not unique for the folder | File Description must be unique within a folder (Actions: Add File and Replace File) |
VAL-1205 | Folder not found for the Opportunity | Folder ID must belong to specified Opportunity ID (Action: Add File) |
VAL-1206 | File not found for the Opportunity | File ID must belong to specified Opportunity ID (Actions: Replace File and Remove File) |
VAL-1207 | Link Description is not unique for the Opportunity | Link Description must be unique for the Opportunity (Actions: Create Link and Update Link) |
VAL-1208 | Link URL is not unique for the Opportunity | Link URL must be unique for the Opportunity (Actions: Create Link and Update Link) |
VAL-1209 | Link URL does not begin with http:// or https:// | Link URL must begin with http:// or https:// (Actions: Create Link and Update Link) |
VAL-1210 | Link not found for the Opportunity | Link ID must belong to specified Opportunity ID (Actions: Update Link and Delete Link) |
VAL-1211 | Related Document actions cannot be performed since Opportunity has no Synopsis | Opportunity must have a Synopsis to have Related Documents |
VAL-1212 | Cannot upload Attachment file to Grants.gov because it contains a virus | Attachment file cannot contain viruses |
VAL-1213 | Both File and File Name must be provided if either is provided | File and File Name must be provided if either is provided (Action: Replace File) |
VAL-1301 | Opportunity already has a Forecast | Opportunity can only have one Forecast |
VAL-1302 | Fiscal Year is not within a 10 year range starting with current fiscal year minus 2 and ending with current fiscal year plus 7 | Fiscal Year must be within a 10 year range starting with current fiscal year minus 2 and ending with current fiscal year plus 7 |
VAL-1303 | Forecast cannot be created/updated while Synopsis is in Posted status | Forecast cannot be created/updated if the Opportunity has a Synopsis in Posted status |
VAL-1304 | Forecast Post Date cannot be in the past | Forecast Post Date cannot be in the past |
VAL-1305 | Forecast Post Date must be today since Opportunity has a Synopsis | If a Synopsis exists, Forecast cannot have a future Post Date |
VAL-1306 | {Date Field 1} must be the same or later than {Date Field 2} | Forecast Dates must be in following Order if not blank (equal is fine): - Forecast Post Date - Estimated Synopsis Post Date - Estimated Application Due Date - Estimated Award Date - Estimated Project Start Date |
VAL-1307 | Forecast Archive Date must be later than Forecast Post Date | Forecast Archive Date must be later than Forecast Post Date |
VAL-1308 | Forecast Archive Date cannot be specified while Synopsis is in Draft status | If Synopsis has future Post Date, Forecast Archive Date cannot be provided (Forecast Archive Date will automatically be set to Synopsis Post Date minus one day) |
VAL-1309 | Funding Activity Category Explanation is required if Funding Activity Category contains 'Other' | Funding Activity Category Explanation is required if Funding Activity Category contains ‘Other' |
VAL-1310 | Funding Activity Category(ies) {Funding Activity Category List} are not unique for the Forecast | Funding Activity Category(ies) must be unique for the Opportunity |
VAL-1311 | Additional Information on Eligibility is required if Eligible Applicants contains 'Other' | Additional Information on Eligibility is required if Eligible Applicants contains ‘Other' |
VAL-1312 | Eligible Applicant(s) {Eligible Applicant List} are not unique for the Forecast | Eligible Applicant(s) must be unique for the Opportunity |
VAL-1313 | Award Ceiling is less than Award Floor | Award Ceiling must be greater than or equal to Award Floor |
VAL-1314 | Funding Instrument Type(s) {Funding Instrument Type List} are not unique for Forecast | Funding Instrument Type(s) must be unique for the Opportunity |
VAL-1315 | Forecast Post Date can only be modified when Forecast is in Draft status | Forecast Post Date can only be updated if current Post Date is in the future |
VAL-1316 | Fiscal Year is not within a 10 year range starting with current Forecast fiscal year minus 2 and ending with current Forecast fiscal year plus 7 | Fiscal Year must be within a 10 year range starting with current Forecast fiscal year minus 2 and ending with current Forecast fiscal year plus 7 |
VAL-1317 | Forecast not found for the Opportunity | Forecast cannot be updated/deleted if it does not exist |
VAL-1318 | Forecast Archive Date cannot be set to today or in the past | Forecast Archive Date must be in the future |
VAL-1401 | Package CFDA not included in Opportunity CFDA(s) | CFDA for the Package must be one of the Opportunity CFDA(s) |
VAL-1402 | Combination of Competition ID, CFDA Number and Opportunity Number is not unique | Combination of Competition ID, CFDA Number and Opportunity Number must be unique |
VAL-1403 | Competition Title is required if Competition ID is not blank | Competition Title is required if Competition ID is not blank |
VAL-1404 | Competition Title must be blank if Competition ID is blank | Competition Title must be blank if Competition ID is blank |
VAL-1405 | Closing Date must be the same or later than Opening Date | Closing Date must be the same or later than Opening Date |
VAL-1406 | Package cannot have Closing Date today or in the past | Closing Date must be in the future |
VAL-1407 | Template name not found | Template Name must exist in Grants.gov |
VAL-1408 | Template does not contain mandatory SF-424 form | If Single-Project Package, Template must contain a mandatory SF-424 form |
VAL-1409 | Overall Template does not contain mandatory SF-424 form | If Multi-Project Package, Overall Template must contain a mandatory SF-424 form |
VAL-1410 | Cannot use Multi-Project Templates since Agency does not have Multi-Project feature activated | Multi-Project Templates are only available to Agencies with Multi-Project feature |
VAL-1411 | Label(s) {Label List} are not unique for the Package | Label must be unique with a Multi-Project Package |
VAL-1412 | Cannot have Multi-Project Packages since Agency does not have Multi-Project feature activated | Multi-Project Packages are only available to Agencies with Multi-Project feature |
VAL-1413 | Max Iterations is less than Min Iterations | Max Iterations must be equal or greater than Min Iterations |
VAL-1414 | Grants.gov Closings Calendar limit exceeded for specified Closing Date | Grants.gov Closings Calendar limit exceeded for specified Closing Date – Closing Date must be changed to a different day or contact PMO to request limit increase |
VAL-1415 | Package not found for the Opportunity | Package ID must belong to specified Opportunity ID |
VAL-1416 | Cannot upload Instructions file to Grants.gov because it contains a virus | Instructions file cannot contain a virus |
VAL-1417 | Cannot change Project Type (Single-Project or Multi-Project) for an existing Package | Project Type (Single-Project or Multi-Project) cannot be modified |
VAL-1418 | Min Iterations is required when specified Sub-Application Group Label {Label} does not exist. | Min Iterations must be specified when Sub-Application Group Label does not exist. |
VAL-1419 | Max Iterations is required when specified Sub-Application Group Label {Label} does not exist. | Max Iterations must be specified when Sub-Application Group Label does not exist. |
VAL-1420 | Template Name is required when specified Sub-Application Group Label {Label} does not exist. | Template Name must be specified when Sub-Application Group Label does not exist. |
VAL-1421 | Label {Label} must begin with a letter; only contain letters, numbers, spaces and underscores; and cannot equal ‘XML' | Label must begin with a letter; only contain letters, numbers, spaces and underscores; and cannot equal ‘XML' |
The following list describes Grants.gov S2S Error Messages for all Web Services. They are returned when the Web Services fail for system errors.
Error Code | Error Message |
---|---|
SYS-1001 | System Error occurred while executing the Web Service |
SYS-1002 | Failed to retrieve certificate from the HTTPS request |
SYS-1003 | Failed to load certificate account from LDAP server |
SYS-1004 | Error retrieving Entity: {Entity} due to system error |
SYS-1005 | Error creating Entity: {Entity} due to system error |
SYS-1006 | Error updating Entity: {Entity} due to system error |
SYS-1007 | Error deleting Entity: {Entity} due to system error |
SYS-1008 | Error adding Entity: {Entity} due to system error |
SYS-1009 | Error replacing Entity: {Entity} due to system error |
SYS-1010 | Error removing Entity: {Entity} due to system error |
SYS-1011 | Cannot save file contents due to system error |
SYS-1012 | Cannot perform file virus scan due to system error |
SYS-1013 | Cannot upload file to Grants.gov because it contains a virus |
SYS-1014 | Failed to load Folder Zip data when attempting to delete Related Document file due to system error |
SYS-1015 | Entity: {Entity} ID not found due to system error |
SYS-1016 | Failed to validate Entity: {Entity} due to system error |