Partners
Our contractor partners help deliver the TRICARE benefit to our beneficiaries around the world.
Regional Contractors
The regional contractors provide health care services and support beyond what's available at military hospitals and clinics for all health plan options except TRICARE For Life (in the U.S. and U.S. Territories) and the US Family Health Plan.
In each region, they manage:
- Provider networks
- Toll-free customer service call centers
- Enrollment, referrals, authorization and claims processing
- Beneficiary and provider education
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North RegionConnecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa (Rock Island area), Kentucky (except Fort Campbell), Maine, Maryland, Massachusetts, Michigan, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Contractor
Health Net Federal Services, LLC
1-877-TRICARE (1-877-874-2273)
www.hnfs.com
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South RegionAlabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee, Texas (excluding El Paso area), and Fort Campbell, Kentucky Contractor
Humana Military, a division of Humana Government Business
1-800-444-5445
www.HumanaMilitary.com
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West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. Contractor
UnitedHealthcare Military & Veterans
1-877-988-WEST (1-877-988-9378)
www.uhcmilitarywest.com
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Overseas Contractor
International SOS Government Services, Inc.
Country-Specific Toll-free Numbers
www.tricare-overseas.com
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Other Contractors
The regional contractors don't provide assistance for pharmacy, dental, TRICARE For Life (in the U.S. and U.S. Territories) or the US Family Health Plan.