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Staff Supervision Training for Corrections Professionals [Distance Learning Training Program: Videoconference Held September 13-16, 1999]
Staff Supervision Training for Corrections Professionals [Distance Learning Training Program: Videoconference Held September 13-16, 1999]
Publication year:
1999
| Cataloged on:
Oct. 31, 2006
ANNOTATION: Becoming a first line supervisor involves many changes and challenges. This 28-hour course, originally delivered as a distance learning event, introduces ideas, insights, and perspectives that will immediately impact supervision effectiveness. Modules include: building blocks of supervision (what is a supervisor and supervisory competencies); personal competencies (vision and values and principled behavior); organizational context (mission and culture and working with stakeholders); supervisory styles; problem solving (critical thinking, decision-making, and conflict management); effective communications (the dynamics of communications, listening and responding, and written communication); encouraging performance (assessing and coaching performance, counseling and discipline, and performance appraisals); and action plan. Instructor manual includes video facilitation guides for each module and sample activity booklets.