COMPLAINT FORMThe Inspector General's Hotline is maintained to facilitate the reporting of allegations involving fraud, waste, abuse, misuse or mismanagement of US Department of Education (ED) program funds. This could include complaints concerning employees, fund recipients, educational institutions, contractors, collection agencies, or lending institutions. IMPORTANT INFORMATION (PLEASE READ) IIn all cases when filing your complaint, please provide as much detail as possible. You do not need to provide your name or contact information and can choose to remain confidential, however failure to provide this information may cause delay in processing your complaint or an inability to verify facts which may result in closure of your complaint without action.. Inspector General's Hotline |
If your complaint involves any of the topics listed below, please DO NOT use this form, but rather follow the instructions provided in parenthesis.
Origination Center | |
Application Service 1-800-557-7394 School Relations 1-800-848-0978 Consolidation 1-800-557-7392 TDD 1-800-557-7395 |
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Servicing Center | |
Borrower Services 1-800-848-0979 School relations 1-800-848-0978 Collections 1-800-848-0981 TDD - 1-800-848-0983 |