Contact

NCEI provides customers with both production climate information and raw data from the climate archive. Datasets include not only land-based station data but also satellite, climate monitoring, and paleoclimatology data to name a few.

To order NCEI's weather and climate products and services, visit the Customer Support page.

If you have a question about our products or need to order data, please email ncei.orders@noaa.gov as this is the main email address for the majority of information requests.

For General Information About Climate Data, Products, and Services

Phone: 1-828-271-4800 then press "1"
Fax: 1-828-271-4876
TTY: 1-828-271-4010
Email: ncei.orders@noaa.gov

For Radar Products and Services

Phone: 1-828-271-4800 then press "2"
Fax: 1-828-271-4876
TTY: 1-828-271-4010
Email: ncei.orders@noaa.gov

For Satellite Data and Products

Phone: 1-828-271-4850 then press "3"
Fax: 1-828-271-4876
TTY: 1-828-271-4010
Email: ncei.sat.info@noaa.gov

For Paleoclimatology Data and Products

Phone: 1-303-497-6280
Fax: 1-303-497-6513
Email: ncei.paleo.info@noaa.gov

For Climate Monitoring Products and Analyses

Phone: 1-828-271-4800 then press "4"
Email: ncei.monitoring.info@noaa.gov

For Model Data and Products

Email: ncei.nomads.info@noaa.gov

For Climate Data Record Products

For weather data at a particular geographic point, please use the Weather and Climate Data and Products contacts listed above. NOAA Climate Data Records are primarily derived from satellite observations, and they are most commonly used for global research and analyses of regional-scale phenomena and events.

Email: ncei.redr.info@noaa.gov

For Media Requests

Phone: 1-828-271-4800 then press "5"

If you are a member of of the media and are interested in an interview with staff at NCEI, please contact John Leslie in the NOAA Office of Communication at john.leslie@noaa.gov.