Contact us

To report emergencies involving American citizens, such as serious medical problems, deaths, or arrests, please contact the American Citizen Services Unit.

Phone:  (028) 8558-3992 (8:00 a.m. – 12:00 p.m. and 1:00 p.m. –      

              5:00 p.m. China time)

Emergency After Hours: (010) 8531-4000

Fax:    (028) 8554-6229

E-mail:  AmcitChengdu@state.gov 

Location: No.4 Lingshiguan Lu, Chengdu, Sichuan, China

Mailing address: No.4 Lingshiguan Lu, Chengdu, Sichuan, China

                            610041; 四川省成都市领事馆路四号，邮编：610041

IMPORTANT NOTE: The American Citizen Services unit cannot answer questions concerning visas.

For immigrant visa-related questions, please contact the Immigrant Visa  (IV) Unit in Guangzhou.

For non-immigrant visa-related questions, please email to support-china@ustraveldocs.com .