Office of the Chief Information Officer

United States Department of Agriculture

Web Server

Service Description

NITC provides an enterprise-class web server solution that meets agency requirements for light-weight web applications that require very little dynamic data. This offering includes simple scripting capable of supporting light-weight database updates and data retrieval.

What's Included

  • Single Midrange Infrastructure as a Service virtual server
    - Red Hat Enterprise Linux
    - Apache Web Server
    - PHP and Perl scripting modules
    - MySQL Database as required
  • Key NITC Technical Services to install, patch, and upgrade software components
  • System-level Database Administration services for MySQL component when required
  • Additional virtual CPU, memory, and storage resources when required
  • Optional Fault Tolerant and Disaster Recovery capabilities
  • Optional Planning and Integration services
  • Optional Application Integration services

Configuration Options

  • LAP ( Linux, Apache, and PHP)
  • LAMP ( Linux, Apache, MySQL, and PHP)

How We Charge

Hosting charges are based on the number of virtual servers provided and actual virtual resources allocated.

Price drivers:

  • Number of LAP or LAMP base configurations required
    - Additional CPU, Memory, and/or Storage
    - Optional Fault Tolerance
  • Optional Disaster Recovery
  • Actual amount of optional Professional Services

Service Level Metrics

Measure Target SLA
System Monitoring 24 x 7
Incident Response 24 x 7
System Availability 99.99% excluding planned downtime*
Website Metrics Weekly log delivery

* - NITC reserves the option to schedule routine infrastructure maintenance activities on Sundays between 1800 to 2400 hours Central Time.

NOTE: NITC utilizes the USDA Universal Telecommunication Network (UTN) for Wide Area Network services. The UTN is contractually guaranteed to be 99.9% available but has historically delivered 99.997% availability.

Cost Saving Tips

  • Engage NITC early in the scoping phase of a new project to identify all business and technical requirements
  • Forecast response time and load expectations
  • Utilize other NITC Software as a Service offerings to minimize application integrations efforts and reduce costs through economies of scale

Download the Platform as a Service - Web Server page from the NITC Service Catalog.