Office of Operations & Management Contacts

The office Operations and Management supports Rural Development’s mission by providing varied and reliable service that improves the performance and efficiency of our customers – Rural Housing and Community Facilities Programs, Rural Business and Cooperative Programs, and Rural Utilities Programs.  

If you have questions about your home loan, please contact the Centralized Servicing Center toll free at 1 (800) 414-1226. You may also visit our home loan website, (http://rdhomeloans.usda.gov/)

Office of Administrator
Address: USDA Rural Development
Operations and Management
United States Department of Agriculture
1400 Independence Ave., S.W., Rm 4045-S
Washington, DC 20250-0720

Edna Primrose, Deputy Administrator

Anita Adkins, Human Resources Director

(Vacant), Human Resources Deputy Director 

Arana PettyJohn, Human Resources Assistant Director for Operations

(Vacant), Human Resources Assistant Director for Capital Management

Marjorie Beverly, Human Resources Benefits Branch Chief

Prentice "Chris" Tart, Human Resources Policy and Programs Branch Chief

Clifton Yancy, Human Resources Operations Branch Chief

Valerie Portwood, Human Resources Employee and Labor Relations Branch Chief

Robin Talmadge, Human Resources Acting Training and Employee Development Branch Chief

Kristen Lombardo, Human Resources Information Systems Branch Chief

Angilla Denton, Civil Rights Director

Lance Green, Equal Opportunity Compliance Chief

Sharese Paylor, Program Compliance Chief

Sharon Randolph, Procurement and Administrative Services, Assistant Administrator

Lori Lloyd, Procurement Management Division

Julie Henderson, Support Services Division

Gail Lacey, Cultural Transformation Manager

Kenneth Kuchno, Acting Chief Information Officer

Peggy Stroud, DCIO St. Louis

John Pavek, Emergency Preparedness Director