PSB Adopts FY 2017-18 Budget, Rates and Fees
 The Public Service Board adopted the fiscal year 2017-18 El Paso Water water, wastewater, reclaimed water and stormwater budgets at its Jan. 11 meeting. The budgets include rate and fee increases that translate into a $4.25 per month increase for the typical homeowner. The fiscal year begins March 1.
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International Water Quality Laboratory celebrates a decade of service
 El Paso Water recently celebrated the 10-year anniversary of its International Water Quality Laboratory by thanking the employees who make public health and safety a priority every day.
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El Paso Water employees pledge $72K for United Way of El Paso County
 El Paso Water employees are opening their hearts and wallets for a good cause.
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Having trouble reaching us by phone? Try these other options
 El Paso Water has had a recent influx of calls to our Customer Service Center, resulting in some customers having to endure long wait times to talk to a representative. We apologize for the inconvenience, and we are working on making improvements to decrease wait times. In the meantime, try these self-help options to avoid the wait:
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Prepare your home for winter weather
 Water expands when it freezes, and pressure from expanding water can cause pipes to burst. Leaky pipes can break if they go unnoticed, and healthy pipes are vulnerable when temperatures are 32 degrees or lower. Broken pipes can waste thousands of gallons of water, so it is important to protect the pipes in and around your home.
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Operations crews keep stormwater system running smoothly
 The work never stops for El Paso Water's stormwater operations crews, whose responsibilities extend far beyond the height of monsoon season.
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Helping provide clean water abroad: El Pasoans discover 'second home' in village of Musumba, Democratic Republic of Congo
 What began as a work trip to the village of Musumba turned into an unforgettable experience for El Pasoans Jerald Hobson and Charles Horak.
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UTEP students present 'Water Campus' designs
 Seven teams of University of Texas at El Paso's senior civil engineering students unveiled their visions Friday for a Water Supply and Resource Recovery Campus. The Campus would encompass the proposed Advanced Water Purification Facility along with hundreds of acres around current utility facilities to enable greater access to the Rio Bosque Wetlands and provide new public amenities.
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EPWater does not endorse pipeline protection programs
El Paso Water has received several inquiries about companies offering programs that cover the cost of emergency repairs to water and sewer service lines. El Paso Water is not affiliated with these companies and does not endorse the companies or their programs. Furthermore, El Paso Water does not require customers to obtain pipeline protection coverage.
Customers who are considering purchasing pipeline protection coverage from private companies are advised to read the information carefully before making a decision. |
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Sandbags available at Stormwater Operations Center
 El Paso Water customers may get sandbags from 8 a.m. to 4 p.m. Monday through Friday at the Stormwater Operations Center, 4801 Fred Wilson Ave. The sandbag distribution sites in the west, central, east and Mission Valley areas will reopen in summer 2017.
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