Under the Qualified Medicare Beneficiaries (QMB) program, medical providers such as doctors, hospitals, and medical supply
companies aren’t allowed to bill enrollees for Medicare deductibles,
coinsurance, and copayments. If you get a wrongful bill, you don’t have to pay it. You have the right to a refund if you’ve already paid.
Navient, Formerly Part of Sallie Mae, Illegally Cheated Borrowers Out of Repayment Rights Through Shortcuts and Deception
Today the Consumer Financial Protection Bureau is filing a lawsuit against Navient (formerly part of Sallie Mae), which is the nation’s largest servicer of both federal and private student loans. From our extensive investigation of the matter, we found that Navient has systematically and illegally failed borrowers at every stage of repayment.
We’re accepting applications for membership on all of our advisory groups. We’re inviting applications from individuals who can provide us with guidance as we carry out our work.
We are accepting applications for membership on our Academic Research Council (ARC).
After reviewing more than 3,400 comments on our student loan Payback Playbook, we worked to create revised prototype disclosures. The updated Payback Playbook prototype will provide borrowers with personalized and actionable information on their student loan repayment plan options and help borrowers secure a monthly payment they can afford.
We have heard from consumers across the country about their experiences with debt collection. In our new debt collection series, we will share these stories as well as findings from a survey report on consumers’ views about debt collection.
CFPB Also Releases Study of Consumer Risks in Online Debt Sales, Consumer Stories of Debt Collection Experiences
I want to thank my friend, Karl Racine, for hosting us here in City Hall. As most of you know, he serves as the first elected Attorney General in the history of Washington, D.C. He is also a great partner for us at the Consumer Financial Protection Bureau and he cares deeply about protecting and supporting all the citizens and consumers here in the District. Thank you all for joining us as well. Today we will shed more light on how consumers experience debt collectors and about some troublesome aspects of the market for buying and selling debts.
We surveyed consumers regarding their views and experiences in debt collection, and today we have released a report on our findings.
