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Contact Us 

U.S. Consulate General in Shanghai

Main U.S. Consulate General Building
1469 Huai Hai Zhong Road
(Near Wulumuqi Nan Lu)
200031 Shanghai China
Tel: (86-21) 6433-6880 

American Citizen Services
Westgate Mall, 1038 West Nanjing Road, 8th Floor
Emergency Tel: (86-21) 3217-4650, press 1, then 3
After-Hours Emergencies: (86-21) 3217-4650, press "0" for the operator.
Fax: (86-21) 6217-2071
E-mail: Please use our contact form
Operating Hours: Please see here

Non-Immigrant Visa Services

Visa Interview Appointments and Information:

In China: 021-5191-5200; In the U.S.: 703-665-1986
E-mail: support-china@ustraveldocs.com
Apply: www.ustraveldocs.com

Address: 1038 West Nanjing Road, Westgate Mall, 8th floor
Open to the public by appointment only.

If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown on this website

Public Affairs Section (for media, culture, and education-related inquiries)
Suite 532 East Tower
Shanghai Centre (in the Portman Ritz-Carlton complex)
1376 Nanjing West Road
200040 Shanghai
China
Tel: (86-21) 6279-7662
Fax: (86-21) 6279-7603

Information Resources Center
Suite 532 East Tower
Shanghai Centre (in the Portman Ritz-Carlton complex)
1376 Nanjing West Road
*Open to Chinese audiences-Appointment needed
Tel: (86-21) 6279-7662
Fax: (86-21) 6279-7603
E-mail: ShanghaiIRC@state.gov

(Please note that we DO NOT answer visa and citizenship questions. For all visa questions please visit the Consulate’s visa webpage. For all citizenship questions, please visit the Consulate's citizen service webpage.)