Baggage Services

IATA’s Baggage Services brings value to the air transport industry through several mechanisms. These support our members and encourage collaboration between airlines when transporting baggage. Our main project focus is InBag - Innovation in Baggage. 

Closely tied to our project work, we produce and maintain standards for the handling of baggage and baggage messaging. We also support our colleagues in IATA Training. 

The value that IATA's Baggage Services delivers to the industry can be resumed through our:

• Standards - Resolutions and Recommended Practices such as checking in a bag
• Advice – Member Airlines and Strategic Partners may contact the Baggage team with questions
• Baggage XML Initiative
• World Tracer
• Training Courses
• Baggage Claims and Proration course (Classroom or in-company)
• Baggage Hangling Services and Systems training course (pdf)

Work Groups

Through resolutions and recommendations, IATA provides the industry standards for processing baggage.

Our baggage standards are being continuously developed by our Working Groups, whose members are representatives from airlines, airports, ground handlers and industry suppliers.
The working groups related to Baggage Services are:

• Baggage Working Group
• Baggage Steering Group
• Airport Services Committee
• Passenger Services Conference