Did You Know? WTC Community Support Network

By Amanda Koons, WTC Stratcom

Did you know that wounded, ill and injured Soldiers, Veterans, their Families and Caregivers may be eligible to receive free or discounted products and services from local organizations through the WTC Community Support Network? WTC connects individuals in the Warrior Care and Transition Program (WCTP) with local community organizations that offer products and services that are free of charge, covered by insurance or at a significantly reduced cost.

Read on for answers to the questions “who, what, when, where and why” about the Community Support Network.

Who may be eligible to participate in the Community Support Network?

Online Community Support Network resources are available to all wounded, ill and injured Soldiers, Veterans, their Family members and Caregivers. Each Network organization determines who they are able to assist individually. Before signing up, Soldiers and Veterans should contact the organization to determine whether or not they are eligible.

What is the Community Support Network?

Community Support Network organizations provide a wide variety of products and services, including but not limited to:

  • Adaptive Reconditioning and Recreational Services
  • Animal and Pet Supplies and Services
  • Care Packages, Correspondence, Food and Moral Support
  • Education and Career Training
  • Employment Support and Opportunities
  • Fertility and Reproduction Counseling
  • Financial Counseling and Services
  • Housing and Relocation Assistance and Counseling
  • Mental Wellness Support and Counseling
  • Retirement and Transition
  • Substance Abuse Assistance and Counseling
  • Veteran, Soldier and Family Assistance

For the full list of categories and organizations, visit www.WTC.Army.mil/Community.

When do I need to obtain an ethics opinion about Community Support Network products or services?

Active Duty Soldiers, including Reserve and National Guard Soldiers while on active duty, need to obtain an ethics opinion if the value of any individual gift or donation they receive exceeds $350 or if various gifts from the same source in a calendar year exceed $1000. If you have questions about this guideline, contact your chain of command.

Where can I find more information about the Community Support Network?

Your source for up to date Community Support Network information is the Community Support Network website: www.WTC.army.mil/Community. Check back often to see new organizations as they are added. The WTC blog also frequently features posts about Community Support Network organizations. To see relevant posts, go to: http://WTC.armylive.dodlive.mil/tag/Community-Support-Network.

Why should I participate in the Community Support Network?

Why not? Organizations offer unique and sometimes hard to find solutions. These products and services are there for wounded, ill and injured Soldiers and Veterans. Community Support Network organizations have agreed to one or more of the following:

  1. Providing products or services free of charge,
  2. Accepting insurance as a payment, or
  3. Offering products or services at a significantly reduced price, with all costs being disclosed up front and prior to any agreement.

Experience shows that community support aids in the successful recovery and transition of wounded, ill and injured Soldiers and Veterans as they reintegrate into their local communities.

“Did You Know?” Series

Using your feedback, WTC Stratcom identified five topics where wounded, ill and injured Soldiers, Families and Cadre want additional information, particularly around Warrior Care and Transition Program (WCTP) resources, benefits and policies that impact their recovery and transition. We’ll post one blog per week on these five topics throughout our “Did You Know?” blog series during Warrior Care Month:

1)   Special Compensation for Assistance with Activities of Daily Living (SCAADL)

2)   Community Support Resources

3)   Internships

4)   Adaptive Reconditioning

5)   Transition Coordinators

Is there another topic you want us to cover in the future? Post a comment here.

Wintergreen Adaptive Sports Helps Wounded, Ill and Injured Servicemembers Hit the Slopes

Lt. Col. Danny Dudek takes on the slopes at Wintergreen Resort (photo provided by Lt. Col. Danny Dudek)

Lt. Col. Danny Dudek takes on the slopes at Wintergreen Resort (photo provided by Lt. Col. Danny Dudek)

By:  LuAnn Georgia, Warrior Transition Command Stratcom Division

With fall beginning, many people like Lt. Col Danny Dudek are looking forward to a break from the heat and a chance to get back to winter weather activities. Dudek, an avid sports fan and eight-time medal winner at Warrior Games for swimming, is looking forward to getting back on the slopes with the Wintergreen Adaptive Sports Program.

This will be Dudek’s third year skiing with the Wintergreen Adaptive Sports crew, and he is excited to share their story and what it’s meant to him.

“After becoming disabled in Iraq, I started looking for things I could do. I was looking for things I could enjoy and that I’d have the ability to improve on to a level of independence. Downhill alpine skiing falls into that category for me,” Dudek said. The Wintergreen Adaptive Sports program opened up new options for Dudek.  “I learned that it doesn’t matter what your injury level is, they have a way of getting anyone on the snow. Once I was up the mountain, I was able to work towards skiing independently. I was able to ski every slope and, although I did end up sliding down hill on my back sometimes, I truly loved it.”

In addition to their ongoing programs, for the past 10 years Wintergreen Resort in Wintergreen, Va. has held a Wounded Warrior Weekend. Although the event is called Wounded Warrior Weekend, Dudek pointed out “the focus is not just on the warrior. There’s skiing instruction, tubing, warming rooms, and activities for spouses, parents and kids. No one is left out, and at the end of last year’s event you could tell that everyone left happy and exhausted.”

With support from Disabled Sport USA, Wintergreen Adaptive Sports provides food, cold weather clothes and equipment for the weekend to all athletes, regardless of the injury or disability.

“Airmen, Sailors, Marines, Coast Guard Seamen and Soldiers all participate and have a story to tell,” said Dudek. “The injuries and disabilities are as varied as each service member’s background. What’s special about the event is that the whole Wintergreen, Va. community gets involved. There were over 30 families that opened up their homes to wounded warrior Families last year.  They provided a place to rest and encouraged interaction without expecting anything in return.”

“I can’t wait until it starts snowing again.  I have my equipment all ready and am looking forward to improving on my skills and what I was able to do last year.  I may even attempt to go on the terrain park and enjoy some of the jumps.  Who knows,“ said Dudek.

The WTC Community Support Network lists resources that offer products and services that are either free, covered by insurance, or significantly reduced in price with all costs being disclosed up front and prior to any agreement between the organization and all wounded, ill or injured Soldiers, Veterans, their Families, and Caregivers. The Wintergreen Adaptive Sport Program, a WTC Community Support Network member, offers winter and summer programs to individuals with cognitive and or physical disabilities.  Both programs offer a wounded military weekend during January and August. Scholarships are available to those unable to pay. For more information about how you can participate, visit www.wintergreenadaptivesports.org.

Learn more about the WTC Community Support Network and the resources and assistance provided by more than 350 organizations by visiting http://www.WTC.army.mil/community.

Breaking Down Barriers through Adaptive Sports

By LuAnn Georgia, WTC Stratcom

Swimmers and non-swimmers alike were able to participate in tubing fun at Fort Belvoir, Va. Wounded Soldier Jordan Knox along with Shelly Neal, spouse of retired Soldier William Neal, enjoy a few laughs on an exhilarating spin around Tompkins Basin.

Swimmers and non-swimmers alike were able to participate in tubing fun at Fort Belvoir, Va. Wounded Soldier Jordan Knox along with Shelly Neal, spouse of retired Soldier William Neal, enjoy a few laughs on an exhilarating spin around Tompkins Basin.

Tompkins Basin, Fort Belvoir, Va., was the site for a group of wounded, ill, or injured Soldiers, Veterans, their Families and Caregivers to gather for some fun in the sun and water activities.

Two Top Mountain Adaptive Sports Foundation and Team River Runner (both non-profit participants in Community Support Network) joined forces to offer a day of tubing, water skiing, sailing, flat-water kayaking, and camaraderie as part of their adaptive sports initiatives.

Bill Dietrich, Executive Director of ‘Two Top’- a chapter of Disabled Sports USA, runs a summer and winter program which benefits wounded warriors and their Families and was on hand to discuss their program and the effects it has on the participants.

“I love helping people do things they didn’t realize they could do,” Said Mr. Dietrich. “Our program works with all sorts of disabilities.  There aren’t many we can’t help.  Some people are fearful when they first start out, but building trust is essential. It’s key to an individual letting their guard down, breaking down barriers, and allowing themselves to have fun.”

“Getting everyone together and helping them try new things or just seeing them enjoy themselves offers a lot of rewards.” But according to Mr. Dietrich, “It’s not a one man show.  Without our incredible volunteers, these programs wouldn’t be possible.”

During the summer, water sport events are offered at different locations and are usually held a couple of times a month.  The summer programs are only available during the week days, in order to avoid the weekend crowds.  Reservations are required in order to properly plan and staff the events.  According to Dietrich, an ongoing challenge is getting enough volunteers together at one time, as the majority of volunteers still have regular jobs.  He added, “it takes between 8-10 people to properly staff for just one water skier.”

While summer activities are only offered during the week days, the bulk of winter activities are held on weekends. Snow skiing and snowboarding sports, including lessons, are offered at Two Top Mountain in Whitetail Resort in Mercersburg, Pa.

Dietrich, the 2012 recipient of the Army’s Spirit of Hope award is passionate about his program, the impact and joy it’s brought him as well as those he helps.  All programs are free to wounded, ill, or injured population.  “As long as I can continue to raise the money to fund the program, it will be free for our wounded warriors.”

For information about Two Top Mountain Adaptive Sports Foundation visit:   www.twotopadaptive.org.  You can find information about Team River Runner at www.TeamRiverRunner.org.

Behind the Scenes with Freedom Service Dogs

Trained “rescue dogs” give hope and help to those with life altering  disabilities. Freedom Service Dogs is a member of the WTC Community Support Network.

Trained “rescue dogs” give hope and help to those with life altering disabilities. Freedom Service Dogs is a member of the WTC Community Support Network. Photo provided by: Freedom Service Dogs Credit for additional information in article should be: Additional content provided by Stacey Candella, Freedom Service Dogs.

By:  LuAnn Georgia, WTC STRATCOM
Recently, while at the 2013 Warrior Games in Colorado Springs, I had the privilege of talking with Walter Ernst of Freedom Service Dogs (FSD), a member of the WTC Community Support Network.  FSD is one of many Community Support Network organizations connecting wounded, ill, or injured Soldiers and Veterans with service dogs.

Ernst, a retired Air Force pilot, has been serving on the FSD board of directors since 2010.  He agreed to answer some questions about FSD, how they operate and the clients they serve.  He spoke openly and passionately about how FSD is making a difference in the lives of those with disabilities.

Q.  How did FSD get started?

A.  FSD is a Denver-based non-profit, Assistance Dogs International (ADI) certified organization that provides certified service dogs to clients at no charge.  It was founded in 1987 by a husband and wife team, Michael and PJ Roche.  Mike, a paramedic, was severely injured during an ambulance run, rendering him a quadriplegic.  As a canine obedience trainer, his wife recognized how an assistance dog would enable Mike to regain his independence and enhance his mobility.  Inspired by their own success with a trained dog, the Roches founded FSD to offer increased independence to others with disabilities.

Q.  Tell me how FSD gets their dogs.

A.  We get our dogs from shelters in several of the western states.  The dog’s ages vary between one-to-two years, weigh between 50-90 lbs and are typically mixed breeds because their life span is longer.  We have a wide variety of mixed breeds in training but we prefer dogs that are a Retriever mix because they’re smart.

Q.  What is the screening and training process for dogs in your program? 

A.  When we first get a dog, we keep it isolated from other new dogs, to do a medical evaluation and personality assessment.  If the dog passes the initial evaluation, they go into a four-level training program which lasts 7-12 months.  They start by learning basic commands and progress on to advanced training and custom tasks.  On weekends while in training, we foster the dogs out to approved, volunteer homes so we can keep them socialized.

Our dogs are trained to assist people with different types of mobility challenges such as spinal cord injuries, stroke victims, muscular dystrophy and multiple sclerosis, as well post-traumatic stress disorder (PTSD), traumatic brain injury (TBI), and children with autism and Down syndrome.

Once a person is approved for a dog there’s a 12 – 18 month lead time from the initial request to when they actually receive their companion.  About 40 percent of those on our wait list are servicemembers.

Q.  How many dogs do you process throughout a year?

A.  About one out of every three dogs makes it through our program at an average cost to FSD of $25,000 per dog.  We rescue over 100 dogs each year and at any given time, we have between 35-45 dogs in training at our campus in Englewood.  Those that don’t make it through the program are put up for adoption. We don’t euthanize any of our animals.

Q.  How long are owners allowed to keep their dogs?

A.  Our clients keep their dogs for the lifetime of the animal, but when the dog becomes too old to perform tasks, it is retired and we provide a ‘successor’ dog for that client.

Q.  How do you fund your program?

A.  Our funding comes from private donations so there is an ongoing concern about how are we going to continue to operate?  Creating awareness is vital to our existence and because we don’t charge our clients, we are always looking for sponsors and ways to raise money to offset our costs.

FSD has a full time training staff, but one way they have found to control costs is to rely on dependable volunteers and the Colorado Prison Trained K9 Companion Program (PTKCP) to help in the initial stages of training the dogs.  In addition, once a dog is matched with a client, FSD has a hands-on program known as “Train the Trainer”.  This program entails a 2 ½ week training course to teach the client or owner how to interact with and continue to train their dog once they have taken them home.

Q.  What is the most frustrating part of being involved with a non-profit such as yours?

A. The bureaucracy, lack of communication and funding can make things tough.

Q.  What do you find to be the most rewarding part of this program?

A.  The graduation ceremony.  We have three-to-four ceremonies a year to celebrate the successful placement of dogs with their owners.  To see the bond they share can be very emotional.

Thank you to Mr. Ernst and Freedom Service Dogs for providing some insight into their program.  If you would like more information about Freedom Service Dogs please visit their website at www.freedomservicedogs.org.

Disclaimer:  Refer to Army Directive 2013-01 for information and guidelines on “Service” and “Therapy” dogs. 

Local Resources for Soldiers and Veterans

By LuAnn Georgia, WTC Stratcom
We are pleased to announce six new members in the Community Support Network. These organizations offer local resources and connections to help better the lives of wounded, ill, and injured Soldiers, Veterans, their Families, and Caregivers.  Click on the links below to learn more about them and the types of products and services they provide.

1.  Paws 4 Independence

Website:  www.paws4independence.com

Type of Organization:  Service Dog Organizations

Description: Paws 4 Independence is a non-profit organization that specializes in training and providing service dogs to Veterans, adults, and children with disabilities, adults and children with diabetes, psychiatric issues, and seizure disorders.

2.  Brain Injury Alliance of Connecticut

Website:  www.biact.org 

Type of Organization:  Resource Databases

Description:  The Brain Injury Association of Connecticut (BIAC) is a non-profit organization dedicated to providing support and information to survivors of brain injury, their Families and the community. Programs and services include a toll free helpline that directs callers to resources and providers and support groups throughout Connecticut for survivors of brain injuries and outreach and education for Families, Caregivers, and Veteran’s Families, on a variety of topics related to living with a brain injury.

3.  Rainier Therapeutic Riding

Website:  www.rtriding.org

Type of Organization:  Other:  Therapeutic Horsemanship

Description: Rainier Therapeutic Riding provides horsemanship services to wounded active-duty and Veteran servicemembers and their Families.  Rainier Therapeutic Riding helps heroes struggling to cope with posttraumatic stress disorder (PTSD), traumatic brain injury (TBI), combat injuries, mental health challenges, and other visible and invisible wounds of war.

4.  Johnny’s New Hope, Inc.

Website:  www.johnnysnewhope.org

Type of Organization: Assistance with Federal Benefits; Care Packages, Letters and Messages, and Moral Support; Housing Assistance; Physical Rehabilitative Support; Retirement and Transition; Services for Families, Children, and Caregivers

Description: Johnny’s New Hope is a Veteran owned organization whose primary mission is to provide housing for military Veterans and their Families.  Cabins are available for emergency housing to get heroes back on their feet.  Johnny’s New Hope also provides food, clothing, and home renovations.

5.  Therapy Achievements

Website:  www.reachTA.com

Type of Organization:  Physical Rehabilitative Support

Description:  Therapy Achievements provides out-patient occupational, physical and speech therapy services for people with neurological, orthopedic, or pain conditions.  There are programs which address balance and movement, speech and swallowing, swelling from edema and lymphedema, driving rehabilitation and adaptive technology and seating. Services are provided by therapists with advanced training.  Therapy Achievements is dedicated to helping people re-gain access to their community and to maximize their independence.

6.  VetsYoga  (aka  Yatra Yoga International)

Website:  www.vetsyoga.com

Type of Organization:  Support Roster; Mental Wellness and Counseling; Physical Rehabilitative Support; Retirement and Transition; Services for Families, Children, and Caregivers

Description:   VetsYoga offers an alternative approach to coping with combat stress and post-traumatic stress disorder (PTSD) through an instructional DVD that includes easy variations which can be practiced in the privacy of home. The material and training focuses on strength, flexibility, and relaxation. The DVD is available for purchase online at a 50% discount available to Veterans with the coupon code.

To learn more about the Warrior Transition Command Community Support Network and to view a complete list of member organizations, visit http://www.wtc.army.mil/community/.

Welcome 7 New Organizations to the Community Support Network

By LuAnn Georgia, WTC Stratcom
Please join me in welcoming the newest organizations to the Community Support Network. These organizations offer resources that help better the lives of AW2 Soldiers, Veterans, Families, and Caregivers.  Click on the links below for more information about them and the types of products and services provided.

Type of Organization:  Adaptive Sports and Recreational Services

Type of Organization:  Adaptive Mental Wellness and Counseling; Services for Families, Children, and Caregivers

Type of Organization:  Housing Assistance

Type of Organization:  Career Training, Education, Human Resources Support, and Employment Opportunities

The Community Support Network was created based on direct requests from severely wounded, ill, and injured Soldiers, Veterans, Families and Caregivers.  Soldiers stated that connection with local communities and community leaders was essential for their success and reintegration.  For additional information, visit the Community Support Network webpage. 

Do you know of an organization that wants to assist wounded, ill, and injured Soldiers, Veterans, their Families, and Caregivers?  We are happy to provide membership information to these organizations based on your requests and referrals. Please email contact information to the Community Support Network at: usarmy.pentagon.medcomwtc.mbx.aw2communitysupportnetwork@mail.mil.

New USO PSA Shows “Portraits” of Real Servicemembers with Invisible Wounds

By Susan Thomas, USO Vice President of Warrior and Family Care, Guest Blogger
Editor’s Note: USO is a member of the AW2 Community Support Network.

Susan Thomas and her husband share their story of dealing with invisible wounds in a new USO public service announcement.

It’s impossible to come back from war, regardless of your exposure to direct combat, and not come back changed. This was not something I widely recognized when my husband, then boyfriend, first deployed to Iraq back in 2003. While he was away, I prayed every night for his return, and return he did, to only deploy again a few months later. He was a communications officer, he would be fine. I kept telling myself that.

He was fine, at least on the outside. Little fights were normal, a lack of focus on our conversation to drift into a memory, that too was normal. Locking the doors, checking the window latches, that became just routine—some would say this hyper-vigilance is just part of serving your nation in the military. As a spouse, you sign up to stand by your servicemember and to support their decision to join the military—whether it was your decision or not. You love your servicemember as a military spouse, boyfriend, girlfriend, parent, or best friend.  What is essential to recognize is that you are not alone, and that by connecting with others who have had similar experiences you can see yourself in them, and through their stories and courage you can yourself heal.

When I joined the USO, as the Vice President of USO Warrior and Family Care, I knew I was becoming part of an amazing organization that would not just develop programs and partnerships, but would help build hope and confidence along the recovery journey for wounded, ill and injured troops, their Families and caregivers. Little did I know when I began this journey, that I would build my own hope and confidence and help my husband to regain his own.

Post traumatic stress has been coined as a signature wound of these conflicts over the last decade, and more and more Families are being impacted. Post-traumatic stress does not impact only an individual; it impacts all their loved ones. Seeking assistance whether it is through formal or informal channels is important. My husband and I realized this was an issue, and because of that, we are in an even better position today. This would not be the case if it weren’t for acknowledging his behavior was not normal, and there is nothing wrong with that acknowledgement.

It is for that reason my husband and I participated in the USO Invisible Wounds PSA campaign entitled “Portraits”.   I encourage you to check out the PSA at http://www.uso.org/warriorandfamilycare/and preview the videos that offer a more in-depth look into the lives of those living with invisible wounds, as well as caregivers like myself.

Welcome to the AW2 Community Support Network

By SSG Emily Anderson, WTC Stratcom

Join me in welcoming the newest organizations in the AW2 Community Support Network. These organizations are part of the 252 AW2 Community Support Network organizations that help better the lives of AW2 Soldiers, Veterans, and their Families. Click on the links below to get to know them.

The AW2 Community Support Network was created based on direct requests from severely wounded, ill, and injured Soldiers, Veterans, and Families. Wounded Soldiers stated that connection with their local community and community leaders was essential for their success and reintegration. For more information, please visit the AW2 Community Support Network webpage.

Do you know of a caring organization that wants to assist wounded, injured, and ill Soldiers, Veterans and their Families? If so, please email the AW2 Community Support Network at the below email address. I welcome your recommendations and referrals.

Send organization referrals to AW2CommunitySupportNetwork@conus.army.mil

It is From the Heart

By Patricia C. Sands, WTC Stratcom

Twenty-five organizations convened at the Community Support Exhibit Hall at the 2011 AW2 Symposium to share information about their local support to wounded warriors and their Families.

Twenty-five organizations stood up to be part of the Community Support Exhibit Hall at the 2011 Army Wounded Warrior Program (AW2) Symposium, and more wanted to attend. It’s a very heartfelt gesture when one considers the commitment in time and resources it takes to attend. However, this was not business as usual.

When companies and organizations attend events they have a goal in mind, usually to make money and expand their market. However, these 25 organizations are not at the 2011 AW2 Symposium to make money. Their goal is to see how they can serve our wounded warriors and their Families more effectively. They want to meet the community and the leaders of the Warrior Transition Command and AW2. They want to get the word out that they are here to help and support wounded, ill, and injured Soldiers, Veterans, and their Families.

When reviewing the list of participating organizations below, please remember that their services and products are either free or are covered by insurance. Their efforts are from the heart.

Who are these generous organizations? They are as varied as the individual needs of the Soldiers, Veterans, and Families they support. They also run the gambit of expertise that cover each of the lifecycles that a wounded warrior works through. In addition, many are members of the AW2 Community Support Network, a group of organizations that are needed and vital to the AW2 Soldier, Veteran, and Family as they recover and assimilate back into the community.

I encourage wounded warriors and their Families to click the links below and get to know them.

It doesn’t end with giving wounded warriors and their Families a link to each organization’s website. They will know more about each of these organizations as we follow them through the next year. We will detail their stories through articles and blogs. The more wounded warriors and their Families know, the more they can help. It is all about networking and communicating.

Maybe you, as a wounded warrior or Family member, will be the vital link to refer a resource to the AW2 Community Support Network. Maybe you will be the one to connect another wounded warrior to a much needed resource. The Army cannot do it all. It takes the whole community to work together to make a difference.

Sixteen Organizations Join AW2 Community Support Network

By Patty Sands, WTC Stratcom

Join me in welcoming the newest organizations in the AW2 Community Support Network. These organizations are part of the 236 AW2 Community Support Network organizations that help better the lives of AW2 Soldiers, Veterans, and their Families. Click on the links below to get to know them.

The AW2 Community Support Network was created based on direct requests from severely wounded, ill, and injured Soldiers, Veterans, and Families. Wounded Soldiers stated that connection with their local community and community leaders was essential for their success and reintegration. For more information, please visit the AW2 Community Support Network webpage.

Do you know of a caring organization that wants to assist wounded, injured, and ill Soldiers, Veterans and their Families? If so, please email the AW2 Community Support Network at the below email address. I welcome your recommendations and referrals.

Send organization referrals to AW2CommunitySupportNetwork@conus.army.mil

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