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Performance Metrics

RCA & CAP Documents

RCA/CAP Closure Report 2011 - This RCA/CAP Closure Report presents a status of the Department’s initiatives to address the most significant issues and their corresponding root causes and officially closes out most of the issues and root causes

Root Cause Analysis Report (RCA) 2008 - The Root Cause Analysis report identifies the key elements necessary to make the meaningful changes required to consistently deliver projects within cost and schedule performance parameters.

Corrective Action Plan (CAP) 2008 - The Root Cause Analysis Corrective Action Plan ensures that the root causes identified in the Root Cause Analysis report (above) are addressed with meaningful and lasting solutions in order to improve contract and project management performance.

Overall Contract and Project Management Improvement Performance Metrics and Targets: