Customer Service

Defense Finance
and Accounting Service Providing payment services of the U.S. Department of Defense
MyPay

Mail
Garnishment Operations-HGA  
P.O. Box 998002    
Cleveland OH 44199-8002

Fax
Toll Free: 877-622-5930

See our Fax Instructions page for instructions before faxing documents to DFAS Garnishment Operations.

Phone
888-DFAS411 (332-7411)
8 a.m. to 5 p.m. Eastern Time, Monday through Friday

When submitting correspondence to DFAS Garnishment Operations, please include the member's/employee's Social Security Number (SSN) on the documents. The SSN is required in order for us to identify a case. Also, include your return mailing address on the correspondence and not just on the mailing envelope.

Note: The Garnishment Office does not process actions or service questions relating to Citibank travel card debts. These are salary offsets and not garnishments. Please contact Citibank or your travel card administrator for assistance.


 

Page updated June 6, 2014.