PRIVACY POLICY
SCOPE
Your privacy is important to Thomson Reuters, and we go to great lengths to protect it. This Privacy Statement applies to the online collection of personal information via websites and mobile applications operated by the Intellectual Property & Science business of Thomson Reuters, and its worldwide affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline.
Our website may contain links to sites maintained by others. This Privacy Statement does not reflect the privacy practices of those sites.
HIGHLIGHTS
What personal information is collected and how is that information used?
- We collect information about our users in three ways: directly from the user (for example, when ordering a product, registering an account, or signing up for a newsletter), from our web server logs, and through cookies.
- We use the information primarily to provide you with a personalized Internet or mobile application experience that delivers the information, resources, and services that are most relevant and helpful to you.
- We do not share with others any of the information you provide, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.
How is my personal information protected?
- We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure.
- We store the information about you in a data center with restricted access and appropriate monitoring.
- We use intrusion detection and virus protection software.
- Despite these measures, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Who has access to the personal information?
- We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except our approved agents and contractors, or as otherwise described in this Privacy Statement.
- We rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Thomson Reuters companies; our affiliates are all required to preserve the confidentiality of any personal information they may access.
- We will not disclose any personal information or information about your usage of our websites or mobile applications to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, as required by law, or as otherwise indicated in this Statement.
How may I correct, amend, or delete my personal information, or update my preferences?
- You may cancel your registration or update your preferences at any time.
- If you do not want to receive information about our products or services, please update your account preferences (where available), check the appropriate box when registering and/or utilize the "unsubscribe" mechanism within the communications that you receive from us.
- If you have any additional questions or concerns related to this statement and/or our practices, please contact our IP & Science Marketing team.
FULL PRIVACY STATEMENT
WHAT PERSONAL INFORMATION DOES THE IP & SCIENCE BUSINESS OF THOMSON REUTERS COLLECT AND HOW DO WE USE IT?
We collect information about our users in three ways: directly from the user, from our web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.
User-Supplied Information
When you register for our services or order products via our site, we ask you to provide some personal information, for example, your name, address, phone number, email address, payment card information, and/or certain additional categories of information resulting from use of our websites and services, such as research requests. We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don't wish to receive such offers, you may opt out (unsubscribe) via this form
If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
Some Thomson Reuters websites make chat rooms, forums, message boards, or news groups available to you. Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing personal information in these areas. Don't disclose information in these public forums that might be considered confidential.
Web server logs
When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:
- Your unique Internet protocol address
- The name of your unique Internet service provider
- The city, state, and country from which you access our website
- The kind of browser or computer you use
- The number of links you click within the site
- The date and time of your visit
- The web page from which you arrived to our site
- The pages you viewed on the site
- Certain searches/queries that you conducted via our website(s)
The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve the user's experience.
Cookies
In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies enable us to save passwords and preferences for you so you won't have to re-enter them each time you visit.
The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. The table below describes the cookies we use on this site and what we use them for. We currently operate an ‘implied consent’ policy which means that we assume that by using our web site you are happy with our use of cookies. However, if you are not happy, you can choose to:
- not use our sites
- set your browser to notify you when you receive a cookie
- set your browser to refuse to accept cookies
- delete our cookies after visiting our site
- browse our site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.).
You should understand that some features of our web site may not function properly if you don't accept cookies.
If you do not know how to control or delete cookies, then we recommend you visit http://www.aboutcookies.org for detailed guidance. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Thomson Reuters cookies:
The cookies we use include, but are not limited to, the following:
| Cookie name |
Description |
Additional information |
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LiSESSIONID |
Manages session on community.thomsonreuters.com. |
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tr-scientific |
Saves the content of form fields so they do not need to be re-entered. |
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wid |
Session cookie that identifies program winners. |
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SESS* |
Manages session on ip.thomsonreuters.com. |
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SESS* |
Manages session on info.thomsoninnovation.com. |
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sid |
manages session on apps.isiknowledge.com |
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customer |
identifies institution name on apps.isiknowledge.com |
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jsessionid |
Identifies user name on Thomson Reuters Pharma, Thomson Reuters Cortellis, Thomson Reuters Integrity, Thomson Reuters Drug News, Thomson Reuters Forecast, Thomson Reuters KOLexperts, Derwent Discovery, DOLPHIN, IDRAC, Newport Premium, Thomson Innovation, ResearcherID, EndNote and InCites. |
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laccount |
Identifies user name on Thomson Reuters Pharma, Thomson Reuters Cortellis, Thomson Reuters Integrity, Thomson Reuters Drug News, Thomson Reuters Forecast, Thomson Reuters KOLexperts, Derwent Discovery, DOLPHIN, IDRAC, Newport Premium, Thomson Innovation, ResearcherID, EndNote and InCites. |
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luser |
Identifies user name on Thomson Reuters Pharma, Thomson Reuters Cortellis, Thomson Reuters Integrity, Thomson Reuters Drug News, Thomson Reuters Forecast, Thomson Reuters KOLexperts, Derwent Discovery, DOLPHIN, IDRAC, Newport Premium, Thomson Innovation, ResearcherID, EndNote and InCites. |
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Third party cookies:
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Cookie name |
Description |
Additional information |
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Omniture |
Provides anonymous user data to help us understand how our site is being used in order to improve the user experience. |
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Google Analytics |
Provides anonymous user data to help us understand how our site is being used in order to improve the user experience. |
http://www.google.co.uk/intl/en/analytics/privacyoverview.html |
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Eloqua |
Gathers user information to help us optimise the user experience and future interactions with our users. |
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AddThis |
Allows users to share content on social networking sites. |
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Provides anonymous conversion tracking data to help us understand the effectiveness of our marketing campaigns. |
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Provides anonymous conversion tracking data to help us understand the effectiveness of our marketing campaigns. |
Third Party Services
We may use services hosted by third parties such as Google Analytics, to assist in providing our services and to help us understand our customers' use of our products and websites. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Some of the third parties collecting anonymous information about our customers’ use of our products or websites may use it to provide us feedback on our customers’ use of our products and websites or to help deliver relevant advertising to our customers. Please see "Cookies" in the section above for information on the cookies and how you can control the use of cookies on your computer.
HOW DOES THE IP & SCIENCE BUSINESS OF THOMSON REUTERS PROTECT THE PERSONAL INFORMATION THAT IT COLLECTS?
We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology. Also, we store the information about you in a data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software. However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this Statement.
WHO HAS ACCESS TO THE PERSONAL INFORMATION?We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:
- To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).
- As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.
We also rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other Thomson Reuters companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.
We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law. We may also use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they don't include any personally identifiable information about individual users.
Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.
HOW CAN I UPDATE MY PERSONAL INFORMATION AND EMAIL PREFERENCES?
You can update your email preferences at any time via our preference center. We include an unsubscribe mechanism in all our emails, and you can also unsubscribe here.
QUESTIONS?
If you have any additional questions or concerns related to this statement and/or our practices, please contact our IP & Science Marketing team.
PRIVACY STATEMENT CHANGES
If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on 18 June 2012.