Agile software development project performance can be measured from an overall investment perspective as well as at the individual project level.

Investment level metrics shown below help management understand effectiveness and efficiency of the overall portfolio. Effectiveness metrics can measure the extent to which business goals are met and include metrics such as cost savings and revenue generated. Efficiency metrics can include cost, time, resources, etc.

The figure below shows a balanced approach to measuring efficiency and effectiveness at the program level.

The table below shows performance metrics that can be measured at the project level.

Measurement	Definition
Lead Time	Code starts development to production
Deployment Frequency	How often is code deployed
Failed Deployment Percentage	Frequency percentage of negative impact (users and outages)
Mean Time to Recovery (MTTR)	How quickly failed deployments are fixed
Customer Satisfaction	Percentage of tickets issued for negative customer satisfaction or issue
Percentage New User Volume	How much user volume has increased
Bug Defects	Number of defects per deployment
Availability	Percentage of uptime without outages or downtime (System and User Uptime)
Velocity	How much effort (story points) a team can get to “done” during an iteration
Project Completion Rate	Number of projects completed within an investment (per quarter)
Transaction/Business Volume	Percentage increase in number of transactions processed