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Direct Deposit
Keep Your Account Current Failing to notify us of a change of address or banking information can result in missing payments. When to Update Your Account Suspension of Pay |
There are two ways to update your direct deposit information. Before you begin, make sure you have your bank routing number, account number, and type of account (checking or savings) readily available.
myPay
If you live in the United States and certain U.S. Territories, you can enroll in direct deposit through myPay. If you don’t have a myPay account yet, you can use the troubleshooting instructions on our homepage to create one.
1. Go to the myPay web site, and log into your account using the “log In” box at the top left-hand side of your screen
2. Click Accept on the Terms of Use Agreement
3. On the Main Menu Page, find the Direct Deposit link
4. Enter your Routing Number, your account number, account type and financial institution
5. Save your changes and close out the Screen or use the link at the top of the page in the gray bar to return to the main menu
6. Your account will be updated in three to seven business days
If you have problems remembering your login ID or password, consult the “Forgot Your Login ID?” or “Forgot or Need a Password?” link. You can also contact myPay at 888-332-7411 (option 3) to speak to a customer service.
Paper Form
Complete a Direct Deposit Enrollment Form (FMS 2231) and mail or fax it to:For Retirees: | For annuitants, beneficiaries and survivors |
Defense Finance and Accounting Service Fax: 800-469-6559 | Defense Finance and Accounting Service Fax: 800-982-8459 |
Please keep in mind that it can take 30-60 days for us to process a paper form.
Page updated Nov. 19, 2015