MHS GENESIS is the name of the new electronic health record for the Military Health System (MHS). It will provide enhanced, secure technology to manage your health information.
MHS GENESIS will provide your care team with a complete electronic view of your and your family’s health records, including medical and dental information in one record, and a link to information on care provided at other military hospitals and clinics. This means less paperwork and a lower risk of inaccurate information.
Along with the new electronic health record, the MHS GENESIS Patient Portal will launch in February 2017. The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.
Frequently Asked Questions
Q1:
What is MHS GENESIS?
A:
MHS GENESIS is a state-of-the-market electronic health record (EHR) system acquired by the Department of Defense (DoD). MHS GENESIS provides an integrated medical and dental record that connects patient information across Garrison and Theatre environments. Cerner Corporation and Henry Schein, Inc., respectively, provide the medical and dental technical solutions of MHS GENESIS. It will replace several legacy systems, including, but not limited to: Armed Forces Health Longitudinal Technology Application (AHLTA), Composite Health Care System (CHCS), and inpatient and clinical components of Theater Medical Information Program-Joint (TMIP-J).
Q2:
How will MHS GENESIS be rolled out?
A:
MHS GENESIS will deploy enterprise-wide to all medical and dental fixed facilities worldwide. Deployment segments are built on a "wave" model. The Initial Operational Capability (IOC) sites in the Pacific Northwest (PNW) are the first wave to receive MHS GENESIS.
The Joint Operational Medical Information System (JOMIS) Program Management Office (PMO) is responsible for the Operational Medicine deployment of MHS GENESIS. The deployment schedule is under development.
Q3:
What does IOC stand for?
A:
IOC stands for Initial Operational Capability. This term is used to describe the first sites that will receive MHS GENESIS.
Q4:
What are the IOC sites?
A:
The IOC sites are listed below. Their support facilities and clinics are included in the IOC sites.
- Madigan Army Medical Center
- Naval Hospital Bremerton
- Naval Hospital Oak Harbor
- Fairchild Air Force Base (92nd Medical and Dental)
Q5:
What is the MHS GENESIS Patient Portal?
A:
The MHS GENESIS Patient Portal is a secure website where you can access your current medical and active duty dental health records, manage appointments, and exchange messages with your healthcare team.
Q7:
What are the MHS GENESIS Patient Portal benefits?
A:
Through the MHS GENESIS Patient Portal, you can:
- Manage medical and active duty dental appointments for yourself and your dependents’ medical appointments
- Review clinical notes and certain lab or test results
- Request prescription renewals
- Exchange secure messages with your healthcare team
- Monitor your health information and view your portal profile
- Complete a pre-visit, active duty dental health history questionnaire online
- Review current health information
- View, download, transmit and print health data
- Receive alerts from the MHS GENESIS Patient Portal to schedule wellness exams and preventive screens, as well as links to helpful health education
Q8:
Where is the MHS GENESIS Patient Portal available?
A:
Fairchild Air Force Base beneficiaries and military treatment facility (MTF) staff will have access to the MHS GENESIS Patient Portal beginning February 7, 2017. Other locations will be announced when available.
Q9:
How does the MHS GENESIS Patient Portal work with TOL at Fairchild AFB?
A:
The MHS GENESIS Patient Portal replaces TOL at MHS GENESIS site locations. However, you will maintain access to your healthcare information from previous electronic health record encounters via TOL Blue Button.
- Prescription Refills: To refill prescriptions, you can continue to call the Fairchild AFB Pharmacy Refill line at 1-509-247-5567.
- Prescription Renewals: You should access the MHS GENESIS Patient Portal to send a message to your healthcare team requesting prescription renewals.
- Non-MHS GENESIS Sites: Once you move to a new location/MTF that has not implemented MHS GENESIS, you will resume use of RelayHealth or TOL.
Q10:
How do I access the MHS GENESIS Patient Portal?
A:
To access your account on the MHS GENESIS Patient Portal:
- Save the new MHS GENESIS Patient Portal location: https://patientportal.mhsgenesis.health.mil
- Login to the MHS GENESIS Patient Portal using your DS Logon Premium Level II Username and Password.
- Premium Access (Level 2) is required to view the health record.
- Beneficiaries with existing DS Logon accounts will need to upgrade their account to Premium.
Information for your medical care will begin to and build overtime as you visit each MHS GENESIS site.
To set up your access privileges, visit the My Access Center, a self-service Department of Defense application.
Q11:
Who is eligible to access the MHS GENESIS Patient Portal?
A:
The following are eligible for MHS GENESIS Patient Portal access:
- Ages 0-12: For beneficiaries between the ages of 0-12, the parents or guardians are granted access to their child’s MHS GENESIS Patient Portal account
- Ages 13-17: Beneficiaries between the ages of 13-17 at the IOC sites do not have access until allowed by DS Logon
- Ages 18+: For beneficiaries ages 18 and up, access is available with a DS Logon Premium Account
- National Guard/ Reserve/ Retired Service members maintain access to their MHS GENESIS Patient Portal via their DS Logon
- Separated but not retired: Service members who have ended their military service, but not before becoming eligible for retirement, are allowed a grace period of six months to maintain their DS Logon and therefore access to the MHS GENESIS Patient Portal
- Deceased: The MHS GENESIS Patient Portal account of a deceased service member is inactive. However, family members who were granted proxy access will still have access to the MHS GENESIS Patient Portal
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