Additional Information
EMSL is committed to continually improving the users' experience. Although change cannot always be implemented overnight, we rely strongly on the input received from our user community and encourage you to continue providing feedback to our technical staff, our User Support Office, and through the annual satisfaction survey. Users can also provide comments and feedback to the User Executive Committee and should feel free to contact anyone on the committee at any time.
Currently, user surveys are administered either 1) biannually for experimental users (both PNNL and non-staff users) and sent only to individuals who have accessed resources during the prior six months, or 2) annually for computational-only users and sent only to individuals who have accessed computing resources during the prior year. The results of the most recent survey are posted here with management responses.
See the latest survey results from the April 2015 Survey [.pdf]
