| Service / Function |
Contact Information |
|---|---|
| BUILDING AND FACILITIES SERVICES | |
| Carpeting | All Headquarters Locations (202) 287-5413 E/M: HQPropertyAndSupply@hq.doe.gov Link to Carpeting FAQs |
| Elevators | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Furniture Repairs | All Headquarters Locations (202) 586-6508 E/M: HQPropertyAndSupply@hq.doe.gov |
| Heating and Air Conditioning, Plumbing, Electrical and Carpentry Maintenance |
FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Keys and Locks for Offices |
FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-7050 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Locksmith for Desks, Cabinets and Safes |
All Headquarters Locations (202) 586-6508 E/M: HQPropertyAndSupply@hq.doe.gov |
| Moving | FORS: (202) 586-0202 GTN: (301) 903-2081 E/M: HQPropertyAndSupply@hq.doe.gov Link to Moving FAQs |
| Recycling | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-7050 E/M: GTNFacOpsHelpdesk@hq.doe.gov Link to Recycling web page Link to Recycling Programs results web page |
| Shipping | FORS: (202) 586-6930 GTN: (301) 903-5388 |
| Space Management | FORS: (202) 586-3134 GTN: (301) 903-3998 |
| Supply Stores | FORS: (202) 554-1451 GTN: (301) 515-9109 |
| Tenant Alterations | FORS: (202) 586-6080 GTN: (301) 903-7050 |
| Trash Services | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-7050 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| ADMINISTRATIVE MANAGEMENT AND SUPPORT SERVICES | |
| Conferencing and Special Events | FORS: Lisa Roberts Conference Coordinator (202) 586-6651 GTN: Tim Smith Rhonda Hoover Conference Coordinators (301) 903-4663 Link to Conferencing and Special Events web page Link to Conferencing FAQs |
| Copier Management |
(202) 586-4318 Forrestal Room GE-140 Hours of operation: 8:30 a.m. to 5:00 p.m. E-Mail: CopyManagement@hq.doe.gov Staffed Copy Centers Forrestal Room GE-140: (202) 586-9000 Germantown Room S-057: (301) 903-3060 Link to Copy Services web page |
| Courier / Messenger Services | FORS: (202) 586-8600 GTN: (301) 903-4330 Link to Courier Services web page Link to Courier Services FAQs |
| Court Reporting and Transcription | FORS: Room GE-140 (202) 586-2739 |
| Distribution Services | (202) 586-2227 Link to Distribution Services web page |
| Document Imaging | Heidi Palombo FORS: BH-071 (202) 586-5251 Link to Document Imaging web page Link to Document Imaging FAQs |
| Energy Technology Visuals Collection (ETVC) |
Heidi Palombo FORS: BH-071 (202) 586-5251 and (202) 586-9796 Hours of operation: 8:00 a.m. to 5:00 p.m. Link to ETVC web page Link to ETVC FAQs |
| Graphics | FORS: BH-071 (202) 586-2732 GTN: E-065 (301) 903-5165 Link to Graphics web page |
| Mail Operations | Tony Nellums (202) 586-6064 Mail Centers FORS: (202) 586-6061 GTN: (301) 903-4111 Link to Mail Services web page |
| Parking | Gwen Moten (202) 586-4271 Link to Parking and Garage web page Link to Parking and Garage FAQs |
| Photography / Passport Photos | FORS: BH-071 (202) 586-1350 Germantown Passport Photos Only: Room E-055 (301) 903-4352 Link to Photography web page Link to Passport and Visa FAQs |
| Printing Procurement and Business Cards |
FORS: GE-140 (202) 586-4318 Link to Printing web page |
| Sensitive Waste Disposal / Burn Bags |
FORS: Ellsworth Howell, Jr. (202) 586-5235 GTN: Michael Zimmerman (301) 903-2177 |
| Shuttle Bus | FORS: (202) 586-5235 GTN: (301) 903-4330 Link to Shuttle Bus web page Link to Shuttle Bus FAQs |
| Transportation and Courier Services |
(202) 586-4187 Forrestal Room GM-142 Office Hours 8:00 a.m. - 5:30 p.m. |
| HEADQUARTERS INDUSTRIAL HYGIENE AND SAFETY | |
| Industrial Hygiene and Safety Emergency Operating Procedures Occupant Emergency Plans |
(202) 586-1005 Cherylynne Williams FORS: GE-120 Link to Emergency Procedures web page Link to Occupant Emergency Plans web page |
| TRAVEL SERVICES | |
| ADTRAV | 1-(888) 205-2369 Barbara Baker 1-(888) 205-2369 x5807 |
| DOE Employer Sponsored Visas | Passport Services (202) 586-3601 |
| Exchange Visitors Program | Umeki Thorne (202) 586-4048 Link to Exchange Visitors Program web page |
| Foreign Travel Management System (FTMS) |
Trinette Boyd (301) 903-5625 Debra Holmes (202) 586-3346 Iris Thompson (301) 903-5637 Link to FTMS information |
| Interagency Working Group (IAWG) on U.S. Government- Sponsored International Exchanges and Training |
Umeki Thorne (202) 586-4048 Link to IAWG information |
| International Visitor Leadership Program |
Umeki Thorne (202) 586-4048 Link to International Visitor Leadership Program information |
| J-1 Visas and J-1 Visa Waivers | Umeki Thorne (202) 586-4048 Link to J-1 Visa Information Link to J-1 Visa Waivers information |
| MEDEX | Umeki Thorne (202) 586-4048 Link to MEDEX information |
| Official U.S. Passports and Visas |
Anahit Green Te'Anna Griffin (202) 586-3601 Link to U.S. Passport and Visa information |
| Permanent Change of Duty Station (PCS) |
Policy Only: Rossana Ballantine (301) 903-9936 Processing: PCSTravel@hq.doe.gov |
| Travel and Relocation Policy | Debbie Kemp (301) 903-2666 Rossana Ballantine (301) 903-9936 |
| CUSTOMER SERVICE AMENITIES | |
| Barber Shops | Forrestal The Razor's Edge Monday through Thursday, 9:00 a.m.to1:00 p.m. Appointment Only (202) 586-1615 Germantown Monday through Wednesday, 9:30 a.m. to 3:30 p.m. Thursday and Friday, 7:00 a.m. to 5:00 p.m. Primarily Appointment Walk-Ins Allowed (301) 903-5252 |
| Shoe Shine | Forrestal Shoe and Valet Express Tuesday through Thursday, 10:00 a.m. to 4:00 p.m. Ground Floor - Escalator Lobby |
| Last updated 11/21/16 | |