There are several mechanisms available to those seeking to obtain guidance regarding compliance with Commission statutes, rules, regulations or orders or Commission-approved tariffs. Most guidance is provided through Commission orders, issued in response to pleadings subject to public review and comment. In addition, informal guidance can be provided through the Commission’s Compliance Help Desk and meetings and discussions with individual members of Commission staff. Further options to obtain guidance exist as well: No Action Letter responses, legal opinions issued by the Office of the General Counsel, and interpretative letters issued by the Chief Accountant. While not binding on the Commission, these advisory materials provide confirmation of staff positions that reflect various levels of staff consensus.

In addition, the Commission maintains an Enforcement Hotline where individuals and companies may report potential violations of the Commission’s regulations.