Blackboard Faculty Helpdesk
The CLEAR Faculty Help Desk is here to provide service, support, and training for Blackboard and its supported add-ons to faculty and staff at the University of North Texas - Denton/Dallas. We provide support via email, phone, and walk-ins.
Types of Support Provided
- How to's
- Blackboard technical troubleshooting
- Computer/device compatibility
- Enrollments (The student helpdesk will enroll students only if they are registered through EIS; however, we can enroll students if requested to do so by the instructor, department chair, or other departmental administrative staff.)
- Blackboard/3rd-Party integrated tools:
- Respondus Exams
- Respondus Lockdown Browser
- Turnitin
- GoToMeeting
- REEF Polling
- Panopto
Please visit bbsupport.unt.edu for more information.
Contact The CLEAR Faculty Helpdesk
LOCATION |
HOURS - FALL and Spring |
HOURS - Summer |
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CLEAR Faculty Help Desk: Chilton Hall 112C (940) 369-7394 |
After hours faculty may contact the UIT Helpdesk (940-565-2324) to report issues with Blackboard Learn. In emergency situations, UIT Helpdesk will contact the CLEAR On-call staff member. |
After hours faculty may contact the UIT Helpdesk (940-565-2324) to report issues with Blackboard Learn. In emergency situations, UIT Helpdesk will contact the CLEAR On-call staff member. |