TALLAHASSEE, Fla. – A Disaster Recovery Center (DRC) will be available for two days in Jacksonville to help survivors with disaster assistance registration and answer questions on storm recovery. The registration deadline for damages from Hurricane Matthew is Dec. 16, 2016.
The DRC will be available Monday, Nov. 21 and Tuesday, Nov. 22, 2016 from 9 a.m. to 6 p.m. at:
DRCs are staffed with representatives from the Federal Emergency Management Agency (FEMA), Florida Division of Emergency Management and the U.S. Small Business Administration (SBA).
You can receive help with registering for disaster assistance, learn about the appeals process, and obtain an update regarding your application.
Many services offered at DRCs are also available by calling the FEMA helpline at 800-621-3362 (voice/711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish). The toll-free lines are open 7 a.m. to 10 p.m. seven days a week, until further notice. Survivors with questions regarding the application or the appeals process, or who need to register for assistance, may also visit online at DisasterAssistance.gov.
Floridians who already registered for disaster assistance with FEMA are encouraged to stay in touch.
If addresses or phone numbers change, they should be updated with FEMA as soon as possible.
Missing or erroneous information could result in delays in getting a home inspection or receiving assistance.
For more information about low-interest SBA disaster assistance loans, call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (TTY: 800-877-8339), email disastercustomerservice@sba.gov, or visit http://www.sba.gov/disaster. Applicants may also apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.
For more information on Florida’s disaster recovery, visit fema.gov/disaster/4283, twitter.com/femaregion4, facebook.com/FEMA, and fema.gov/blog, floridadisaster.org or #FLRecovers. For imagery, video, graphics and releases, see www.fema.gov/Hurricane-Matthew.
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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service)
(TTY: 800-462-7585). Multilingual operators are available (for Spanish, press 2).
The U.S. Small Business Administration is the federal government’s primary source of money to help business of all sizes, private non-profit organizations, homeowners and renters rebuild and recover after a disaster. SBA low interest disaster loans repair and replace property losses not fully compensated by insurance and do not duplicate benefits of other agencies.