Contacts for Help
Help Desk:
- (940) 565-3024
- Lib.Support@unt.edu
- Room 236, second floor of Willis Library
How To Use The System
To view a film:
- Select a title to go to the film's page
- Move the mouse over the square video player to display the tool bar
- From the tool bar, select play, stop, fast-forward, rewind, adjust volume or full screen
- Press ESC to leave full screen mode
Troubleshooting Tips
Browser:
- Recommended browser is Internet Explorer
- Plug-ins: Required latest version of Adobe Flash Player
- Enable cookies
Authentication:
- EUID is login method. Go to UNT's Account Management System to reset your password or find your EUID.
- Only currently enrolled students, faculty and staff can enter the system.
- If you were assigned a film for class, but cannot locate it in the Video on Demand collection contact the Media Library.
Video or Audio Quality:
- The quality of the video depends on the users internet connection speed. For best quality, use a high speed broadband internet connection.
- Dial up and wifi internet connections will likely provide poor quality video.
Mobile Device Users:
- The Video on Demand system uses Adobe Flash. At this time, the iPhone and iPad movie devices do not support the Flash platform.